Read Error Rate - pls help (Force3). Is this an issue or not?

[larrens]

Hi - please help?

 

My Force3 is 2 years old.

My external HDD failed, and I installed "HDD Regenerator" to recover bad sectors on my USB drive.

 

However, while this was running, the S.M.A.R.T monitor said "Read Error Rate increasing, back up immediately".

The HDD Regenerator monitor shows this: 50404 [100=100>50] -> [102=102>50}

 

I downloaded the Corsair SSD Toolbox.

This S.M.A.R.T. showed "Raw Read Error Rate" and: Current value 102; Threshold 50; Raw Value 0; Worst 102; Status OK"

 

When I Googled this may forums indicate its the start of a failure and the drives should be replaced.

 

Is this correct for the SSD? I am still within my warranty so prefer to replace now if before I risk any data loss.

 

What does this all mean?

 

Thanks

[robert3892]

If you used Corsair's SSD Toolbox correctly and the disk shows that you are OK then you should be fine.

 

However, if you have doubts contact Corsair technical support. As with an SSD or mechanical hard drive make a backup of it

[larrens]

Thanks. I have contacted Corsair and they NEVER reply.

 

Ihave logged a ticket and left messages on Facebook.

 

Thier customer service is attrocious.

[Technobeard]

larrens, I see you have 2 tickets:

1 you closed right after opening it

1 was responded to earlier today.

[bogdan_kr]

Most likely HDD Regenerator doesn't support SSDs SMART layouts properly, it seems last version has been released August 2010 I think :):

 

Could you post your screenshot from Corsair SSD Toolbox?

 

Also take a look at this post - http://forum.corsair.com/v3/showpost.php?p=688824&postcount=5