andresfc Posted May 1, 2014 Share Posted May 1, 2014 I have got a Carbide 500R last week. The front USBs dont work and neither do the 2 front fans. They light up both of them but they dont spin. The side fan does spin and light up. There was a wire unattached when I first opened the box (it wasn't solded) I have tried to contact with Corsair twice so far but they don't answer. It's been 4 days already. I need an rma. what can I do? Picture of the unplugged wire: http://imgur.com/1PQtcOP Link to comment Share on other sites More sharing options...
andresfc Posted May 1, 2014 Author Share Posted May 1, 2014 Their customer service sucks. 4 days here trying to get an RMA. Nothing so far. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted May 2, 2014 Administrators Share Posted May 2, 2014 It looks like your tickets were addressed earlier today. Link to comment Share on other sites More sharing options...
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