Tzukat Posted April 27, 2014 Share Posted April 27, 2014 Hi! I have the same problem. On Hold status about 2 weeks! I need tracking code to receive my order. Even if it was already sent and delivered to address. Cuz I'm using international delivery system. So I made my order to US address and after it they will send it to my country. But I have to register my tracking code in their system first. My Order #700102358 - On Hold Please help! Link to comment Share on other sites More sharing options...
Grin Creeper Posted April 28, 2014 Share Posted April 28, 2014 Tzukat, my best suggestion would be to call them Tuesday during their business hours. Keep calling until you get through. Don't bother with leaving a message - in my limited experience I find you won't get a call back. Just keep calling until you get a person. The people on the phones are very helpful once you get them on the line. Link to comment Share on other sites More sharing options...
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