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I have the same problem. On Hold status about 2 weeks!

I need tracking code to receive my order. Even if it was already sent and delivered to address. Cuz I'm using international delivery system. So I made my order to US address and after it they will send it to my country.

But I have to register my tracking code in their system first.

My Order #700102358 - On Hold

Please help!

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Tzukat, my best suggestion would be to call them Tuesday during their business hours. Keep calling until you get through. Don't bother with leaving a message - in my limited experience I find you won't get a call back. Just keep calling until you get a person. The people on the phones are very helpful once you get them on the line.
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