OFarrell86 Posted April 23, 2014 Share Posted April 23, 2014 So the screw holes on the H100i are none existent on 1 side so I'm going to RMA it. Now I cant really do without a CPU cooler as I don't own another and I work 3 days a week from home on the computer. If I use the express RMA do they refund the money once they get the faulty H100i ? Any help of info is appreciated :) Link to comment Share on other sites More sharing options...
Latharion Posted April 23, 2014 Share Posted April 23, 2014 You pay a premium for the advance RMA (usually around $10.00 US), and give them a credit card number. Corsair will place a hold on the credit card in the amount of the new unit, and they ship it to you. When you receive the new unit, swap it with the old one and ship it back (usually in a prepaid shipping box). Once they receive the old unit, they release the funds from the credit card. If they do not receive the old unit in a timely fashion (stated on the RMA), they charge the amount that was held to the credit card. Link to comment Share on other sites More sharing options...
OFarrell86 Posted April 23, 2014 Author Share Posted April 23, 2014 You pay a premium for the advance RMA (usually around $10.00 US), and give them a credit card number. Corsair will place a hold on the credit card in the amount of the new unit, and they ship it to you. When you receive the new unit, swap it with the old one and ship it back (usually in a prepaid shipping box). Once they receive the old unit, they release the funds from the credit card. If they do not receive the old unit in a timely fashion (stated on the RMA), they charge the amount that was held to the credit card. That sounds pretty good to me :) I've put in an RMA and I'll talk to CS about doing this :) Link to comment Share on other sites More sharing options...
wytnyt Posted April 23, 2014 Share Posted April 23, 2014 no,you dont pay a ''premium;;,they simply put a hold on the price of a new unit,until you send the bad one back to them... Link to comment Share on other sites More sharing options...
OFarrell86 Posted April 23, 2014 Author Share Posted April 23, 2014 no,you dont pay a ''premium;;,they simply put a hold on the price of a new unit,until you send the bad one back to them... The only problem is that sending it to the Netherlands which is their RMA place here in Europe costs like £30/$50 which is nearly half of what the H100i costs :-/ Link to comment Share on other sites More sharing options...
wytnyt Posted April 23, 2014 Share Posted April 23, 2014 i dont know,i cant elaborate on these conditions,im sorry,we all have to pay to send back as it is an overall standard practice.calling and explaining may help... Link to comment Share on other sites More sharing options...
Latharion Posted April 23, 2014 Share Posted April 23, 2014 The Premium is usually to cover the cost of return shipping. Sometimes it's optional, and sometimes it's not, depending on the company. I haven't tried Corsair's advance RMA yet so I cannot say whether their's is optional or not, but prepaid shipping is extremely easy to use. I'd recommend an advance RMA over standard RMA any day. Link to comment Share on other sites More sharing options...
wytnyt Posted April 23, 2014 Share Posted April 23, 2014 The Premium is usually to cover the cost of return shipping. Sometimes it's optional, and sometimes it's not, depending on the company. I haven't tried Corsair's advance RMA yet so I cannot say whether their's is optional or not, but prepaid shipping is extremely easy to use. I'd recommend an advance RMA over standard RMA any day. ahh,your like me,just hate to wait for our toys huh? Link to comment Share on other sites More sharing options...
Latharion Posted April 23, 2014 Share Posted April 23, 2014 ahh,your like me,just hate to wait for our toys huh? Yep! That and being without my system gives me fits. ;): Link to comment Share on other sites More sharing options...
wytnyt Posted April 24, 2014 Share Posted April 24, 2014 Yep! That and being without my system gives me fits. ;): please dont mention being without:D: i finally got my raid to put out a gig of read and like a DA i go into my bios to get my remote start settings done and accidentally hit bios reset... yeah,i lost my raid:roll: Link to comment Share on other sites More sharing options...
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