serglol Posted April 23, 2014 Share Posted April 23, 2014 Just got my 760t today and I noticed this. http://imgur.com/vJLkjGd This is the dust filter for the font of the case where there are two fans. It's a press and release filter and i noticed the left side prong was snapped off when i unboxed the case. Is there anyway I can get a replacement part without having to send the one i have currently? i dont want to have an open face computer. Link to comment Share on other sites More sharing options...
wytnyt Posted April 23, 2014 Share Posted April 23, 2014 Just got my 760t today and I noticed this. http://imgur.com/vJLkjGd This is the dust filter for the font of the case where there are two fans. It's a press and release filter and i noticed the left side prong was snapped off when i unboxed the case. Is there anyway I can get a replacement part without having to send the one i have currently? i dont want to have an open face computer. just start a rma stating what you need and since the filter is a misc part,you will not need to send it back any other q's then just post,be glad to help... Link to comment Share on other sites More sharing options...
EXILE157 Posted April 23, 2014 Share Posted April 23, 2014 Ohh man sorry to hear that, let's see what awaits me as I'm waiting for mine to arrive Thursday!!!:sunglasse Link to comment Share on other sites More sharing options...
serglol Posted April 23, 2014 Author Share Posted April 23, 2014 just start a rma stating what you need and since the filter is a misc part,you will not need to send it back any other q's then just post,be glad to help... why is it soo hard to request an RMA? lol Im trying to get past the Select your Product page but there arent any 760T parts listed on the list. So i cannot get past the first part. Im on hold with customer support at the moment, and its been a total of 45 minutes since "I will be connected to the next available customer service representative" Ive also stick on the "Please hold while you're connected with an agent" on the live chat. Corsair, you need to hire more customer service representatives because this is just ridiculous. Link to comment Share on other sites More sharing options...
serglol Posted April 23, 2014 Author Share Posted April 23, 2014 so i just got off the phone with a rep and he told me just to submit an RMA with a random part number. So i tried doing that but i keep getting redirected to ask a question rather than request an RMA.. ughhhh Link to comment Share on other sites More sharing options...
EXILE157 Posted April 24, 2014 Share Posted April 24, 2014 why is it soo hard to request an RMA? lol Im trying to get past the Select your Product page but there arent any 760T parts listed on the list. So i cannot get past the first part. Im on hold with customer support at the moment, and its been a total of 45 minutes since "I will be connected to the next available customer services representative" Ive also stick on the "Please hold while you're connected with an agent" on the live chat. Corsair, you need to hire more customer service representatives because this is just ridiculous. Dude you're not alone on this! this is something I wrote before on FB and other Forums when it came to discussing Corsair services. [ADMIN] SNIP - Dup of http://forum.corsair.com/forums/showthread.php?t=128328 [/ADMIN] Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 24, 2014 Administrators Share Posted April 24, 2014 Im trying to get past the Select your Product page but there arent any 760T parts listed on the list. So i cannot get past the first part.Fair question. I just poked the team about this, thanks! so i just got off the phone with a rep and he told me just to submit an RMA with a random part number. So i tried doing that but i keep getting redirected to ask a question rather than request an RMA.. ughhhhYou can pick anything under the sun on the support portal and it'll still go to the support team. Link to comment Share on other sites More sharing options...
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