mintik Posted April 21, 2014 Share Posted April 21, 2014 Hello, I have a question regarding the shipping procedure to return a RMA product. What happens if the courier stops at my door to ship the faulty product and there is no one at home? Also I'm curious of how many days it takes between the RMA request being approved and the courier knocking at my door? This is the last response I got on my ticket #6315517: "Your replacement has been processed. Once shipped, you will be notified of the tracking number via email. Please disregard the automated email instructing you to return your product as you are not required to do so." Kind regards. Edit: The reply I got from Corsair: "If you are not home, it will depend on the local UPS agent. They usually can leave it at the door if you instruct them to." Link to comment Share on other sites More sharing options...
Vijz Posted April 21, 2014 Share Posted April 21, 2014 Maybe can you ask if one of your neighbours can get it and give it to you when your back. If they drop it for your door can maybe steal someone it. Link to comment Share on other sites More sharing options...
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