Corsair K70 Silver/Blue LED Keyboard, 4 dead LEDS in 3 days purchased in December '13

[brokek70]

Hey there,

 

I have had my corsair K70 silver with blue LEDS since December 2013 and over the last 3 days, 4 LEDS have failed completely in quick succession (April 2014). Up until 3 days ago I have had no problems with the keyboard. I cannot get the affected key's LED on and seems to be related to the issues others are having.

 

Number 3 LED has gone, Prt Scn LED has gone, Menu key right next to right windows key has gone, and also F2 LED has gone. More will probably follow soon.

 

I purchased from Amazon.co.uk but cannot return it there so have to go through the corsair RMA procedure as I would like a replacement.

 

How do I go about doing this properly I cannot find a number for UK Corsair customer services?

 

I have been reading that there would be charges paid out of my pockets for RMA'ing this according to other forum posts.

 

Is this true?

 

And how much is it so I can be prepared for the phone call to Corsair,

 

I think its poor on Corsair when this keyboard cost me £130 that they cannot replace completely free of charge if it is the case of an RMA charge.

 

Can anyone help cast some light on my situation?

 

Thanks!

[Technobeard]

There's no need to call support. Contact them at http://corsair.force.com