DreamDevil Posted April 17, 2014 Share Posted April 17, 2014 So I had submitted an RMA request as one of my RAM sticks has gone bad. I've bought this RAM 2 years ago and I couldn't find the invoice for it since I had bought it in-shop so I don't have an email-invoice. I've already sent the retailer an email asking whether or not it would be possible to check for an invoice from TWO years ago but I have doubts. First off it was from TWO years ago and I also paid in cash which is another problem (Although I remember the date of which I bought it because I have the invoice from when I picked up the rest of my parts and I planned on building it that Saturday but noticed I didn't have DDR3 RAM for my mobo so I went out on the day I was building my PC to buy the RAM) Do you think it'll still be possible to get an RMA Number? Or am I just completely screwed? Link to comment Share on other sites More sharing options...
wytnyt Posted April 17, 2014 Share Posted April 17, 2014 So I had submitted an RMA request as one of my RAM sticks has gone bad. I've bought this RAM 2 years ago and I couldn't find the invoice for it since I had bought it in-shop so I don't have an email-invoice. I've already sent the retailer an email asking whether or not it would be possible to check for an invoice from TWO years ago but I have doubts. First off it was from TWO years ago and I also paid in cash which is another problem (Although I remember the date of which I bought it because I have the invoice from when I picked up the rest of my parts and I planned on building it that Saturday but noticed I didn't have DDR3 RAM for my mobo so I went out on the day I was building my PC to buy the RAM) Do you think it'll still be possible to get an RMA Number? Or am I just completely screwed? you need to call customer support and explain things,this is the best route Link to comment Share on other sites More sharing options...
DreamDevil Posted April 17, 2014 Author Share Posted April 17, 2014 you need to call customer support and explain things,this is the best route By any chance do you know their customer support number? I can't seem to find it and thanks a bunch :) Link to comment Share on other sites More sharing options...
wytnyt Posted April 17, 2014 Share Posted April 17, 2014 By any chance do you know their customer support number? I can't seem to find it and thanks a bunch :) here you go http://www.corsair.com/en-us/company/contact Link to comment Share on other sites More sharing options...
DreamDevil Posted April 17, 2014 Author Share Posted April 17, 2014 here you go http://www.corsair.com/en-us/company/contact Thanks a lot :) Link to comment Share on other sites More sharing options...
Corsair Technomancer Posted April 22, 2014 Share Posted April 22, 2014 Do you think it'll still be possible to get an RMA Number? Or am I just completely screwed? Hey DreamDevil, Did you get it all worked out alright? Link to comment Share on other sites More sharing options...
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