FattyPC Posted April 8, 2014 Share Posted April 8, 2014 Ticket Number Subject Date/Time Opened 6447609 Faulty Front USB 3/31/2014 11:02 AM I contacted Customer Support first who said to contact corsairforce.com I have received nothing back with regards the ticket... I just need a new front end for the USB, the case is coming upto 2 years old although the usb failed one by one within the first 6 months... Could someone please contact me and get a new front end sent out via RMA ? The service said it would contact me within 48hrs, it has now been nearly 9 days... Link to comment Share on other sites More sharing options...
gotto Posted April 9, 2014 Share Posted April 9, 2014 have you tried calling cosair in your country. I know here in the states I give em 24 hrs to reply back then If I don't get an answer then I call em. and they usaly approve my rma on the spot while i'm on the phone with em Link to comment Share on other sites More sharing options...
snapper69 Posted April 9, 2014 Share Posted April 9, 2014 Mine took a few days to answer, but I got my new front panel the other day. Thanks Corsair. Link to comment Share on other sites More sharing options...
FattyPC Posted April 9, 2014 Author Share Posted April 9, 2014 Hey, yea I emailed em first, they said use the ticket system, this I did and now we are 9 days in and no response ? I cannot find a uk telephone number anywhere ? any help please, link to webpage with phone number & number, I'm getting really frustrated with this... Tnx in advance... @ RAM GUY - Could you help here please too, you have helped me in the past, it has been good help too... Link to comment Share on other sites More sharing options...
Toasted Posted April 10, 2014 Share Posted April 10, 2014 There is no UK support number for Corsair. Use Skype to call their US toll-free number on their website. Link to comment Share on other sites More sharing options...
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