meatloaf Posted March 31, 2014 Share Posted March 31, 2014 So ive rebuilt my system tonight into a new case, a Corsair 300R, and while I was atit I installed a new cooler, a Hydro H75. Now ive had several corsair cases and coolers before and never had an issue ( 400R + H100, 200R + H50 ) So I start to install my components into the 300R. Remove a HDD tray, snap the handle off I didn't even squeeze it hard, just normal. Then I put the optical drive in and manage to snap the latch off that you need to flick to unlock and lock the drive So its had to be screwed in. I mean I wasn't rough with these bits they seemed really flimsy. Rest of the build went ok until I went to install the H75. I prepared the backplate by moving the pins to S1366 positions and proceeded to screw the standoffs in the backplate as per the instructions. Put the cooler head in place and screwed the head down, well i would have done if the pins that the standoffs were attached to didn't rotate in the backplate Eventually managed to get all but one of the 4 screws tight but one just kept turning and was very loose, as was the backplate. So it took it all apart again and swapped the screws/standoffs around and this time managed to get it screwed down correctly. I think im going to have a hell of a job removing the backplate if I ever change boards tho. Any chance of you sending me a new backplate and standoffs? Now its all done im happy with the cooling even if fitting it was a bit of a nightmare and the case is nice if a bit flimsy feeling and the side panels are a PITA to get on correctly. Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted April 8, 2014 Corsair Employee Share Posted April 8, 2014 So it took it all apart again and swapped the screws/standoffs around and this time managed to get it screwed down correctly. I think im going to have a hell of a job removing the backplate if I ever change boards tho. Any chance of you sending me a new backplate and standoffs? That shouldn't be a problem. Create a ticket for it and post it here. Then I'll get it sorted out for you. Link to comment Share on other sites More sharing options...
meatloaf Posted April 8, 2014 Author Share Posted April 8, 2014 That shouldn't be a problem. Create a ticket for it and post it here. Then I'll get it sorted out for you. Im trying to create a RMA ticket but when I search for part number the h75 isn't recognised. Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted April 9, 2014 Corsair Employee Share Posted April 9, 2014 Since you only need the bracket (Intel) and screws, the part # that you need is this, CW-8960013 Link to comment Share on other sites More sharing options...
meatloaf Posted April 9, 2014 Author Share Posted April 9, 2014 Since you only need the bracket (Intel) and screws, the part # that you need is this, CW-8960013 Thanks ill try it again now :) Link to comment Share on other sites More sharing options...
meatloaf Posted April 9, 2014 Author Share Posted April 9, 2014 Still wont let me do it, it keeps saying please enter a part number. Ive tried the part number you suggested and the part number off the box. http://i60.tinypic.com/rawzyd.jpg Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 9, 2014 Administrators Share Posted April 9, 2014 Still wont let me do it, it keeps saying please enter a part number. Ive tried the part number you suggested and the part number off the box.Hit the magnifying glass button next to the part field. Link to comment Share on other sites More sharing options...
meatloaf Posted April 9, 2014 Author Share Posted April 9, 2014 Ok done that and filled in the form, hit submit and nothing happens. This is very frustrating. Link to comment Share on other sites More sharing options...
meatloaf Posted April 10, 2014 Author Share Posted April 10, 2014 Managed to create a ticket its ticket number 6452325 Is there a way to check my address as I moved house recently :) Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted April 12, 2014 Corsair Employee Share Posted April 12, 2014 Managed to create a ticket its ticket number 6452325 Is there a way to check my address as I moved house recently :) Thanks. I've got that approved and I've sent you a reply in your ticket regarding the correct address. Link to comment Share on other sites More sharing options...
meatloaf Posted April 12, 2014 Author Share Posted April 12, 2014 Thanks. I've got that approved and I've sent you a reply in your ticket regarding the correct address. Thanks greybeard the address is correct :) Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted April 16, 2014 Corsair Employee Share Posted April 16, 2014 No problem at all. I just want to make sure that everything is in place :) Link to comment Share on other sites More sharing options...
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