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H80i not detected by Corsair Link


ihaveabu

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I know this has been a common problem so I made sure to try everything that's worked for other people.

 

I have the H80i setup with an ASRock Fatality Killer mobo running Windows 8.1

 

http://i.imgur.com/0xUWop1.jpg

 

Don't see any of the options for Fan speed, pump or LED.

 

I have tried:

 

-Changing the USB connection to a different header on the motherboard

-Reinstalling Corsair Link

-Deleting all profiles and rebooting and reopening Corsair Link

-Updating firmware to 1.07. It gives me an error when I try to update the firmware

 

I have all the chipset and motherboard drivers installed. Both USB headers work perfectly fine on the motherboard and have both been tested.

 

I don't have a USB to Mini-USB cable so I can't try that. Also I don't want to. I feel like Corsair should be able to get their product to work properly without having to use ghetto workarounds.

 

 

 

The pump does seem to be working, the fans are spinning (full speed all the time unfortunately), and the CPU is properly cooled. The Corsair LED is on white the whole time. I just need to be able to adjust the fan speeds because this is causing me to loose sleep. Please help

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