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Want to RMA


fifo

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MyAX750 PSU seems to have developed an intermittent fault which seems very difficult to periodically repeat. Basically when the power button is pressed the PSU powers on after a few seconds, or minutes or not at all, in which case i have to flick the power switch at the back of the PSU, which is really frustrating. I have also noticed it

producing what seems like a very high pitched tone under certain loads and

can feel a lot of heat with a slight burning smell when i put my nose

against the psu grill, i don't know if this is connected to the other

problems.

I have tried another PC case to rule out the power switch and another motherboard but still have

the same problems.

 

 

Thus I want to RMA.

 

Now the AX750 is also discontinued unfortunately, thus in this case would I be able to have my faulty psu replaced with a Brand new Boxed AX760.

 

I have emailed rmaservice@corsair.com regarding this but have got no response.

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Could some one please tell me what is the Toll Free number and how would i dial it from the UK, Do i use my normal landline or use Skype to dial the number.

 

Secondly does corsair have a place in the uk where you can send RMA's, If i have to send the item to the Netherlands it is costing a good 30% of the price if the item, which is too much.

 

My retailer is offering me a proportionate refund of £70 when i payed £128.37

for the AX750 if i send it to them. A new Corsair AX760 is costing £121 hence

i would have to add another £50 to purchase a new AX760 .

 

Or i spend about £20 to ship the faulty AX750 to corsair and get a replacement AX760. Where i am better off. How long does the Corsair RMA take?

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