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corsair h100i Head stays red all the time


johnsmith0123

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corsair h100i was working fine until now, Head is red when system boot up. stays red and fan connected are not working, taken the fan connection out and plug into the mother board then fan works but the H100i head is still red and not showing up on Corsair Link Software Update BETA Version 2.5.5145 and Corsair H100i isn’t there in the link softwarepreviuly it was there

 

 

Cpu temp 29C when idling, Motherboard Asus Z87 plus CPU Intel i7 4770K fans connected with motherboard once problem started

 

Uninstall and install the software which so far has made no difference

 

Is there any solution or do I have to return it

 

TIA

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