verney Posted March 5, 2014 Share Posted March 5, 2014 Created ticket last night and no reply within 1 day. ive paid for the express option and got nothing so far, feels like ive been robbed. no phone number and cant find email address also been waiting for live chat for over an hour and nothing Someone please help Thanks Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 5, 2014 Administrators Share Posted March 5, 2014 6434561 shows that the express RMA didn't go through and you should have received a message that said that. On the main site there's a contact link at the bottom of the page and it has our phone number. Please call customer service. Link to comment Share on other sites More sharing options...
verney Posted March 5, 2014 Author Share Posted March 5, 2014 thanks for the information but do u have a free number calling from the UK? edit: is there a way i can do this through email? charges for calling the US are outrageous. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 6, 2014 Administrators Share Posted March 6, 2014 You can call the toll free number with Skype for free. You could use live chat to talk to customer service, but if they need to re-enter in your CC info, you'd have to call in. Link to comment Share on other sites More sharing options...
verney Posted March 6, 2014 Author Share Posted March 6, 2014 Sorted, Thank you very much. Link to comment Share on other sites More sharing options...
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