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Hey guys, This is my third wireless Ironclaw mouse. I know, I'm an idiot for buying/having the same product replaced again and again when I know damn well Corsair will never actually fix the issue. My question is, other than 3D printing the wheel, is there another way to fix the issue? The wheel itself is broken. I can rotate it freely, but it doesn't actually scroll nor does it make that clicky noise when it actually works. I can't seem to find any spare parts online (at least not in Europe). I have tools like an iFixit kit and can go buy whatever is necessary but so far, I can't seem to figure out what that is. I can't currently afford yet another mouse and I can't return the one I have. Normally I keep every single box of technology together with warranties and a receipt but after cleaning out my apartment, I can't find it anywhere. I don't even know where I ordered it from or when. The first ever mouse I bought was at the end of 2020 but I know for a fact this is my third one and I can't find any information, therefore, I can't expect to have a valid warranty. I don't really want to buy a different model as that one is comfortable and I don't wanna go for a different brand as all my peripherals are Corsair. Maybe I should stop being loyal to a brand that clearly knows about an existing problem yet refuses to actually fix it once and for all. But oh well, I guess I ain't that smart.

I updated the version of Icue to version 4 and it appeared that I could update the firmware version of the K68 keyboard and update it. It asked me to restart windows and when I started again the scroll lock key started blinking and the keyboard did not work. The rgb does turn on even though it did not load the ICUE configuration. For everything to work correctly when starting windows I have to unplug the USB from the keyboard and reconnect it, with this it already loads the ICue configuration and the keys do work. When connecting and disconnecting the keyboard, window makes the typical sound of recognizing the keyboard and at the moment Icue also recognizes it, so I understand that windows does not recognize it and therefore neither does Icue. I've tried different usb ports and still the same. I have tried to force the update of the keyboard from iCue and still the same. I think this is because windows doesn't detect it on startup for some reason when I upgrade to this version of the keyboard. Current versions of ICue and keyboard: Version ICUE -> v.4.25.155 Keyboard firmware version -> v.3.12 The corsair harpoon mouse and the corsair void headset work correctly and charge well, these were not updated. I am attaching the ICue logs, where I have been able to review and it seems that there are some errors but I would not be able to determine if it is correct or not. I have the log report of everything taken from Icue, but it is not a file allowed to upload. I leave here some sample reports from today when starting the system. These reports are from the CUELOGS folder: 2022-07-28 08:47:32.214 I cue.sdk.game.profile_update_scheduler: Scheduled next update at QDateTime(2022-08-04 08:47:32.213 Hora de verano romance Qt::LocalTime) 2022-07-28 08:47:32.215 I cue.session: Connected changed to true 2022-07-28 08:47:32.215 I cue.sdk: Entering working state, session connected. 2022-07-28 08:47:32.215 I cue.sdk: Starting router. 2022-07-28 08:47:32.215 I cue.sdk.device_watcher: Start prepare RestoreDeviceOrderState 2022-07-28 08:47:32.215 I cue.sdk.device_watcher: Finish prepare RestoreDeviceOrderState 2022-07-28 08:47:32.215 I cue.clink.device.hw_lightings: Working state about to change, lock hw lights preview. 2022-07-28 08:47:32.215 I cue.sdk.automation.server: User session about to be unlocked. Starting a listening 2022-07-28 08:47:32.218 I cue.sdk.automation.server: Successfully started listening 2022-07-28 08:47:32.218 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.218 I cue.devices.enum.clink: Entering working state. 2022-07-28 08:47:32.218 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.218 I cue.devices.enum.headset_accessory: Entering working state. 2022-07-28 08:47:32.223 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.223 I cue.devices.enum.dram: Entering working state. 2022-07-28 08:47:32.223 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.227 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.230 I cue.devices.enum.hid: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.230 W cue.hid_device_detector: Device detector already disabled. 2022-07-28 08:47:32.321 I cue.dev.enum.mccs: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.327 I cue.dev.mccs.usb_detector: Device detection started. 2022-07-28 08:47:32.328 I cue.devices.enum.router: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.328 I cue.devices.enum.phost: Entering working state. 2022-07-28 08:47:32.528 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/iCUEDevicePluginHost.exe" 2022-07-28 08:47:32.630 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/ASUS/asus_plugin.dll" 2022-07-28 08:47:32.630 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/ASUS/asus_plugin.dll" 2022-07-28 08:47:32.734 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Lenovo/CUEPlugin.dll" 2022-07-28 08:47:32.734 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Lenovo/CUEPlugin.dll" 2022-07-28 08:47:32.818 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY750s/y750splugin.dll" 2022-07-28 08:47:32.818 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY750s/y750splugin.dll" 2022-07-28 08:47:32.906 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:32.906 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:33.245 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:33.245 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:33.289 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/CueMsiPlugin.dll" 2022-07-28 08:47:33.289 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/CueMsiPlugin.dll" 2022-07-28 08:47:33.485 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/MysticLight_SDK_x64.dll" 2022-07-28 08:47:33.485 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/MysticLight_SDK_x64.dll" 2022-07-28 08:47:33.529 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Nvidia/NvidiaPlugin.dll" 2022-07-28 08:47:33.530 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Nvidia/NvidiaPlugin.dll" 2022-07-28 08:47:33.587 I cue.clink.device.hw_lightings: Entering working state, unlock and disable hw lights preview. 2022-07-28 08:47:33.617 W cue.devices.enum.clink: Can't update devices, isn't connected 2022-07-28 08:47:33.619 C cue.push.controller: Failed to get en_US push notifications: content is not found 2022-07-28 08:47:33.619 I cue.devices: Audio device added: "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.619 I cue.dev.enum.mccs: Found: 0 , initialized: 0 2022-07-28 08:47:33.620 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/ASUS/asus_plugin.dll" 2022-07-28 08:47:33.621 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY750s/y750splugin.dll" 2022-07-28 08:47:33.623 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:33.624 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Lenovo/CUEPlugin.dll" 2022-07-28 08:47:33.625 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:33.626 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/CueMsiPlugin.dll" 2022-07-28 08:47:33.628 I cue.mod.nxp.enum: Device vid=1b1c pid=a1e ignored by cue::dev::legacy::NxpEnumerator 2022-07-28 08:47:33.629 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_01#7&1ec7b2ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_01\\7&1ec7b2ea&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.629 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_01#7&1ec7b2ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.632 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col02#7&309761b6&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col02\\7&309761b6&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.632 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col02#7&309761b6&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.633 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col03#7&309761b6&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col03\\7&309761b6&0&0002", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.633 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col03#7&309761b6&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.634 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col04#7&309761b6&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col04\\7&309761b6&0&0003", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.634 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col04#7&309761b6&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.635 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_01#7&1d674578&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_01\\7&1d674578&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.635 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_01#7&1d674578&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.635 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col01#7&368b3f2f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_00&col01\\7&368b3f2f&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.635 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col01#7&368b3f2f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.635 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col01#7&309761b6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col01\\7&309761b6&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.636 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col01#7&309761b6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" with delay 0 ms. 2022-07-28 08:47:33.636 I cue.mod.nxp.enum: Device vid=1b1c pid=a1e ignored by cue::dev::legacy::NxpEnumerator 2022-07-28 08:47:33.636 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col02#7&368b3f2f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_00&col02\\7&368b3f2f&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.636 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col02#7&368b3f2f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.636 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_0a1e&mi_03&col02\\7&bc94eb4&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_0A1E\\00000000\u0000") inserted. 2022-07-28 08:47:33.636 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.637 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col03#7&368b3f2f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_00&col03\\7&368b3f2f&0&0002", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.637 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col03#7&368b3f2f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.637 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.639 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.640 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.640 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.641 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_0a1e&mi_03&col01\\7&bc94eb4&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_0A1E\\00000000\u0000") inserted. 2022-07-28 08:47:33.642 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_01#7&1ec7b2ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col02#7&309761b6&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: Mark all tasks as finished. 2022-07-28 08:47:33.644 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col03#7&309761b6&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.644 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col04#7&309761b6&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.644 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_01#7&1d674578&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.644 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col01#7&368b3f2f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2022-07-28 08:47:33.645 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col01#7&309761b6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" 2022-07-28 08:47:33.645 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col02#7&368b3f2f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.645 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col03#7&368b3f2f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.645 I cue.hid_device_detector: Mark all tasks as finished. 2022-07-28 08:47:33.657 W QObject::connect(HidDeviceBatteryController, HeadsetHidDevice): invalid nullptr parameter 2022-07-28 08:47:33.658 I cue.devices: Begin attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0 2022-07-28 08:47:33.658 I cue.devices: End attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1 2022-07-28 08:47:33.846 W cue.devices.audio: Failed to set audio device format: -2004287480 2022-07-28 08:47:33.846 C cue.devices.audio.driver.win: Unable to clear profile. Profile guid = "{8a5527dd-29ed-49b0-8be9-5667ad8999e1}" 2022-07-28 08:47:33.847 C cue.devices.audio.driver.win: Unable to initialize AudioProfile with such guid = "{8a5527dd-29ed-49b0-8be9-5667ad8999e1}" 2022-07-28 08:47:33.867 I cue.devices.enum.hid: Audio device attached "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.868 I cue.devices: Created new device"VOID PRO SURROUND" "(vid=1b1c, pid=a1e)"; ready:true 2022-07-28 08:47:33.872 W cue.plugin.host: File isn't supported plugin: 4 "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/MysticLight_SDK_x64.dll" 2022-07-28 08:47:33.873 I cue.devices: Begin attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 1 2022-07-28 08:47:33.873 I cue.devices: End attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1 2022-07-28 08:47:33.873 I cue.devices.enum.hid: Audio device attached "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.886 I cue.devices: Initializing "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.887 I cue.mod.nxp.enum: Initializing "K68" "(vid=1b1c, pid=1b3f)" 2022-07-28 08:47:33.891 I cue.mod.nxp.enum: Initializing "HARPOON RGB" "(vid=1b1c, pid=1b3c)" 2022-07-28 08:47:33.891 I cue.mod.nxp.hid_io.mouse: "HARPOON RGB trying to force P00 instead of P05" 2022-07-28 08:47:33.906 I cue.mod.nxp.hid_io.mouse: "HARPOON RGB" success, continue initialization on P00 2022-07-28 08:47:33.917 I cue.mod.nxp.enum: Initialized true "HARPOON RGB" "(vid=1b1c, pid=1b3c)" 2022-07-28 08:47:33.936 I cue.mod.nxp.enum: Initialized true "K68" "(vid=1b1c, pid=1b3f)" 2022-07-28 08:47:33.949 I cue.dev.mgr: Candidate device for QMap(("bus", "legacy")("usb-pid", "6972")("usb-vid", "6940")) not found. 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 28 2022-07-28 08:47:33.951 W cue.dev.control.brightness_value: Get dpi brightness level failure 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 32 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 114 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 183 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 184 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 185 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 186 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 187 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 188 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 180 2022-07-28 08:47:33.953 I cue.profiles.mappings_actualizer: Device doesn't need volume wheel workaround: "HARPOON RGB" 2022-07-28 08:47:33.953 I cue.dev.mgr: Found candidate device for QMap(("bus", "legacy")("usb-pid", "6972")("usb-vid", "6940")) 2022-07-28 08:47:33.973 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetConnectionType 2022-07-28 08:47:33.984 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetButtonDebounceAlgorithm 2022-07-28 08:47:33.986 C cue.models.present_device: Cannot get model index for CorsairDevicePtr("HARPOON RGB"; 0x1dd28e08870) Model does't contain the device. 2022-07-28 08:47:33.991 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetLightingMode 2022-07-28 08:47:33.999 I cue.devices.audio.driver.win: Setting up new device 2022-07-28 08:47:34.000 C cue.devices.audio.driver.win: Unable to clear profile. Profile guid = "{8a5527dd-29ed-49b0-8be9-5667ad8999e1}" 2022-07-28 08:47:34.002 C cue.devices.audio.driver.win: Unable to clear profile. Profile guid = "{548db709-3562-4d11-bbe5-71251cd14053}" 2022-07-28 08:47:34.010 I cue.devices: Device insertion processing complete for HARPOON RGB (vid=1b1c, pid=1b3c) 2022-07-28 08:47:34.012 I cue.lightings.direct_player: Started lighting worker in 0xe50 2022-07-28 08:47:34.029 I cue.dev.mgr: Candidate device for QMap(("bus", "legacy")("usb-pid", "6975")("usb-vid", "6940")) not found. 2022-07-28 08:47:34.031 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetConnectionType 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 28 2022-07-28 08:47:34.031 W cue.dev.control.brightness_value: Get dpi brightness level failure 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 32 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 114 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 183 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 184 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 185 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 186 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 187 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 188 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 180 2022-07-28 08:47:34.035 W cue.profiles.mappings_actualizer: HW layouts are not ready! "K68" 2022-07-28 08:47:34.036 I cue.dev.mgr: Found candidate device for QMap(("bus", "legacy")("usb-pid", "6975")("usb-vid", "6940")) 2022-07-28 08:47:34.074 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetLightingMode 2022-07-28 08:47:34.078 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.078 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.080 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.080 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.082 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.082 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.084 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.084 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.085 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.086 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.087 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.087 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.089 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.089 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.092 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.092 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.094 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.094 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.095 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.095 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.097 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.097 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.098 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.098 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.100 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.100 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.103 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.103 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.105 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.105 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.108 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.109 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.112 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.112 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.113 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.113 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.115 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.115 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.117 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.117 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.118 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.118 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.120 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.120 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.121 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.121 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.125 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.125 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.127 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.127 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.128 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.128 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.130 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.130 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.131 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.132 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.134 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.134 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.137 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.138 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.144 C cue.models.present_device: Cannot get model index for CorsairDevicePtr("K68"; 0x1dd247c7a30) Model does't contain the device. 2022-07-28 08:47:34.146 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.146 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.155 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.155 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.159 I cue.devices: Device insertion processing complete for K68 (vid=1b1c, pid=1b3f) 2022-07-28 08:47:34.159 I cue.dev.conn_proxy: Device does not support multiple connection types 2022-07-28 08:47:34.159 W cue.dev.control.button_debounce: Get button debounce mode failure 2022-07-28 08:47:34.161 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Nvidia/NvidiaPlugin.dll" 2022-07-28 08:47:34.162 I cue.plugin.host: Plugins ready to be started 2022-07-28 08:47:34.162 I cue.plugin.host: Elevated host required: true 2022-07-28 08:47:34.165 I cue.lightings.direct_player: Started lighting worker in 0x2abc 2022-07-28 08:47:34.553 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Start connecting to host QUrl("") 2022-07-28 08:47:34.567 W cue.profiles.mappings_actualizer: HW layouts are not ready! "K68" 2022-07-28 08:47:34.567 I cue.profiles.mappings_actualizer: Use volume wheel workaround for "K68" 2022-07-28 08:47:34.569 I cue.dev.conn_proxy: Device does not support multiple connection types 2022-07-28 08:47:34.582 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image" 2022-07-28 08:47:34.582 I cue.firmware.index: "K68" firmware update, expected version: 3.12 same version found, on device: bootloader: 3.0 firmware: 3.12 2022-07-28 08:47:34.584 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Start connecting to host QUrl("tcp://127.0.0.1:58545") 2022-07-28 08:47:34.585 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Successfully connected to host node at QUrl("tcp://127.0.0.1:58545") 2022-07-28 08:47:34.586 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=1)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=7)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=8)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=2)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=7)" 2022-07-28 08:47:34.588 W cue.common.download: The download process is not started 2022-07-28 08:47:34.589 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Replica state changed: QRemoteObjectReplica::Default -> QRemoteObjectReplica::Valid 2022-07-28 08:47:34.622 I cue.plugin: Container running, isReady: false "ASUS/asus_plugin.dll" 2022-07-28 08:47:34.678 I cue.plugin: Container running, isReady: false "LenovoY750s/y750splugin.dll" 2022-07-28 08:47:34.720 I cue.plugin: Container running, isReady: false "LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:34.774 I cue.plugin: Container running, isReady: false "Lenovo/CUEPlugin.dll" 2022-07-28 08:47:34.796 I cue.plugin: Container connected: "ASUS/asus_plugin.dll" 2022-07-28 08:47:34.800 I cue.plugin: Container running, isReady: true "ASUS/asus_plugin.dll" 2022-07-28 08:47:34.824 I cue.plugin: Container running, isReady: false "LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:34.831 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image" 2022-07-28 08:47:34.831 I cue.firmware.index: "HARPOON RGB" firmware update, expected version: 3.8 same version found, on device: bootloader: 1.0 firmware: 3.8 2022-07-28 08:47:34.833 I cue.plugin: Start processing: "ASUS/asus_plugin.dll" Thanks for the help

I have been messing around for about 30 minutes now, and I can't seem to find a way to remap the scroll wheel. I'd like scroll up to function as the 'P' key, and scroll down to function as the 'N' key. Is there something I'm missing? Or is this software really just that far behind the times? Thanks in advance.

Using my first M65 Military Green since 2014 and my second "attempt" around early 2016 I gave up about the middle-mouse-click issue and still use the model on every title I don´t feel the need to use that randomly functional button. I´ve seen the new PRO RGB model (sadly not military green...) and like the new sniper button position, BUT I´m a bit concerned if the middle-button will die on me early once again and make me salty about the purchase. Is the new model more sturdy than the previous ones so I´ll don´t have to switch over to my secondary mouse with working middle-click? Cause 1-6 months is a really low lifetime for a not really often used button... Besides that issue I really like the design and grip of the M60/65 series a lot more than most others I had yet.

Hey, Today I got home and I went on my computer just to realize that the scroll wheel on my Corsair Glaive isn't working. I did not understand why and I have not seen any other people having this problem on the Corsair Forum based on the Google searches that I've done. It first started off with that it was like some kind of force not letting it too scroll, so it would go up but down again and the same thing with it going down and then up. Then it started to really act up by just flipping to the other side of the site when scrolling. When checking my Windows mouse settings I had 3 lines per scroll which I remember always having. Then after that, I put it on one page then reverted it and it worked. After a while it stopped working completely, really weird. So now my scroll wheel isn't working at all. I have tried restarting my computer, forcing update, clearing onboard memory, messing around with some settings to see if it works but then ended up reverting it back. Everything is up to date and I am currently running my computer on Windows 7. Thanks.

Hello, I just got the Corsair Glaive Pro RGB and installed the Software. I can select the Wheel Click for a Macro but I can't select the Wheel Scroll Up/Down for a Macro. Is there any trick to do this or is it even possible? TL;DR: How to set a Macro with Mouse Wheel Scroll Up/Down? Regards, plapi