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  1. After i updated iCUE to the last version, my mouse pointer keep moving to the left corner of the screen and i can't move it, but the clicks still works. If someone can help me, it will be great, thanks.
  2. My k65 mini RGB keyboard is 8000Hz. I updated it and it was at 4000Hz. They can't do that, as I bought it for the simple fact of 8000Hz.
  3. K70 RGB PRO (v. 1.4.28) --- GLAIVE RGB PRO (v. 3.31) --- iCUE (v. 5.12.97) Mouse click ripples come from the top left of the keyboard, starting at the escape key, instead of the right side of the keyboard the mouse would be closest to in most setups. I have tried clearing the onboard memory of the devices and reinstalling iCUE
  4. With the latest version of iCue a bug from earlier this year has returned. I use iCue for my motherboard (Armoury Crate + plugin), ram, fans (lighting core), keyboard, mouse, and headset. Randomly my lighting will revert to hardware lighting, and the PC will lock up in a very scary and odd way. Task Manger is a blank window, programs won't open, and it gets worse and worse. It will hang trying to shutdown or restart. The only solution is to hold the power button. This used to happen but went away at some point. Now it's back and really depressing. You never know when your PC will just hang up.. I have done a clean reinstall (remove every trace of both programs in file system and registry) of armory crate and iCue. Then reinstall, issue persists. I have other bugs such as RAM not showing up in iCue at boot, or sensors missing on the dashboard. So I have the program set to not start at startup but 30 seconds later after login using task scheduler. Fixes the aforementioned bugs, but not this horrible system freeze. Please help me.
  5. Hi, I've been using the Corsair K55 RGB Pro keyboard for almost a year and so far, no problems. But a few days ago, some keys stopped working randomly. That is to say that these (always the same) stop working at random times. I updated the firmware, looked at forums but nothing answers my problem. If you could help me I would be grateful, Good evening!
  6. Replicate: 1. Create a new key actuation 2. Set it to any button. I set it to numpad 5. 3. Enable secondary actuation point 4. Enable reset point 5. Set primary actuation to 0.4mm and reset value to 0.3mm 6. Set secondary actuation to 3.6mm and reset value to 3.5mm 7. Create a new key assignment, enable secondary actuation 8. Set assignment type to remap->keyboard for both actuations 9. Remap primary actuation to key "a" and secondary actuation to key "d" Pressing the key should result in "ada" instead of expected "ad".
  7. So today I updated iCUE on my laptop and after the update the audio started stuttering. (it was still v3) I uninstalled the software with IOBit to perform a clean installation. Downloaded v4 and installed, the issue was there again. I did the tests with my Corsair VOID Elite Wireless headset, a pair of Xiaomi earphones and without any headset, the stuttering was always present. To people that may have the same issue the fix is: Open the iCUE installation folder and locate "Corsair.Service.CpuIdRemote64.exe" Kill the Corsair CpuIdRemote process with the task manager or any process manager Quickly change that file extension to anything you want, for example "Corsair.Service.CpuIdRemote64.exe.dumb", this will prevent the service from restarting Enjoy Waiting Corsair to fix this...
  8. Bonjour, Je vous contacte aujourd'hui car j'ai un problème avec mon refroidissement par eau. En allumant mon pc un matin, les ventilos clignotaient en rouge et lorsque j'ai voulu changer la couleur dans icue j'ai eu ce message "Votre périphérique n'est pas bien détecté dans ICUE. Veuillez contacter l'assistance..." j'ai donc essayé de réinstaller le logiciel, de le réparer, de tout mettre à jour, débrancher puis rebrancher mon water cooling ainsi que mes ventilos mais ca ne marche toujours pas... A chaque fois que je relance mon pc le même message apparaît dans icue, mes ventilos et ma pompe tournent mais ils clignotent en rouge sans arrêt et je ne peux rien contrôler sur icue a part les barrettes de ram qui marchent correctement. Mon refroidissement par eau est détecté en tant que "Appareil inconnu" j'espère que vous allez trouver rapidement une solution a mon problème car cela fais des semaines que ca dure. Merci. Mathias.
  9. Hi! ICue is not detecting the temperatures of ASUS STRIX 4090, GPU Tweak 3 however does as well as other programs. I have the latest version. ICue Version: Core, v. 5.9.105 Windows Version: Windows 11 Pro 22621.2506 I have tried installing both ASUS and NVidia plugin to no avail.
  10. I have discovered a strange behavior in iCUE, resulting as follows: While a mural is active, the wireless color profile of the keyboard cannot be changed or the change is not being applied to the keyboard. The problem can be reproduced by following the steps below: To test this problem, you can simply create a new profile in iCUE and configure a (wireless) color profile for the keyboard while it is not connected via USB. This works as desired. Then connect the keyboard via USB and activate a mural. Now configure iCUE so that the mural is used by the keyboard. Now disconnect the USB cable again. The keyboard should now switch back to previously defined wireless color profile. However, if you now try to change the wireless color profile, it will not be applied to the keyboard as it should be. Only after you have reconnected the keyboard via USB again and then deactivated the mural will the keyboard apply the wireless color profile when you change it. My configuration: - iCUE v5.9.105 - Corsair Sabre RGB Pro Wireless - Corsair K57 RGB Wireless - Corsair Virtuoso SE
  11. Using iCUE Software v. 4.28.177 K70 RGB PRO Mini Wireless - v. 5.17.120 ok my problem: I remapped the 1 key to F1 so when I press the 1 key it registers as F1 and that works as it should... now if I press ALT+1 what I expect to happen is ALT+F1 because the 1 key is remapped to F1. Now what actually happens when I press ALT+1, is ALT+1 even though the 1 key is remapped to F1. I have also tried this with other keys combinations, and for some reason using the Modifiers not just ALT but also SHIFT or CTRL the remapped key goes back to its original input. I have also remapped my Cap lock key to profile switch and when I press a Modifier key with the caps lock key the caps lock toggles even though I have it set to profile switch. Now before you ask, I did not toggle the "Retain Original Key Output" setting on any of these keys. I would expect that when you remap a key, the key should act like the remapped key in its entirety so modifiers can be used with it. I'm mostly wondering if this is a bug or as intended? it is saddening that I can't use modifiers with remapped keys.
  12. Bonjour, J'ai un problème sur mon clavier k100, quand je le connecte sur un autre ordinateur que le mien, il fonctionne très bien et est reconnu par le logiciel Icue, mais quand je le connecte au mien, plus rien, je ne peux plus utiliser le clavier et le logiciel Icue ne le reconnait pas (quand j'installe le logiciel il me dit reconnaître un clavier k100, mais il n'apparait pas dans la liste des matériels). J'ai essayé bcp de solutions données sur différents forum (touche échap, touches fonctions...), j'ai même mis à jour le firmware du clavier via un autre ordinateur, mais rien à faire, mon pc ne veut pas reconnaître ce clavier. Je n'ai pas encore mis mon bios à jour car j'aimerais avoir vos avis avant de possiblement intégrer des régressions en flashant mon bios. Merci d'avance et si vous avez besoin de plus de détails, n'hésitez pas à me le faire savoir. Zach.
  13. Hello. I just bought a corsair virtuoso gaming headset; at first I notice a very nice audio quality, but if I play Valorant (idk if may happen at other games, only play val) at 10-15 minutes the audio crashes and lose LOTS OF QUALITY, making impossible for me to play. I just noticed that happens if using them wireless or even by USB, noticed also that the way to solve it is turn them off and back on. ITS SO ANOYING to do that on that expensive headset!! I hope you guys could help me. Pd: all them controllers are updated at ICUE, so the receptor and the headset.
  14. As stated in the title, I am currently having an issue with the Windows 11 version of iCUE 5.4.98. I am using a Corsair keyboard. Back when I was using Windows 10, I was able to execute batch scripts through setting a macro in the Key Assignments section. However, when I upgraded to Windows 11, the batch scripts stopped running when I pressed their assigned keys. I have made almost no change to the batch scripts, and have confirmed that (1) macros are still working, (2) the batch scripts on their own still work, (3) I can run executable files with macros, and (4) even a basic batch script that only creates a text file does not execute. I would love to see this fixed soon.
  15. I am on the last firmware and icue update. I tried to reinstall the firmware but it doesn't work. This may be an oversight, as the hardware light effect shown in real condition was the old effect that was shown with the Rainbow wave setting before the firmware update but it was supposed to have been updated when you see the preview in icue but it doesn't really apply in real condition. In Icue : Expected behavior: https://cdn.discordapp.com/attachments/882316927073153075/1105052462886436904/VID20230508104036.mp4 When icue is closed the wrong hardware lightning is shown: https://cdn.discordapp.com/attachments/882316927073153075/1105052461850439750/VID20230508104150.mp4 Full video: https://cdn.discordapp.com/attachments/453974408621719563/1104803906187448430/VID20230507181509.mp4 Firmware version : 0.9.16 Lightning node core Software version (not firmware): 5.1.1109 iCUE version: 5.1.1113
  16. I'd like to draw attention to an issue I've experienced with Corsair iCUE 5. I recently had a problem where my computer would refuse to boot running everything at stock configuration as iCUE had erroneously written bad data to the SPD chips on all four of my RAM modules (all CMK16GX4M2B3200C16 modules). Here's the relevant thread I posted on the LTT forums, with my solution post at the end explaining the issue in great depth. System specs also posted there. The summary is that I was using iCUE 4 as I had been for a long long time and got an upgrade notification to install iCUE 5, so I did the update and it was all seemingly fine. A couple of days later I then wanted to clear my BIOS settings and install a new BIOS version. I removed the CMOS battery to clear everything and then attempted to reboot my system so I could flash the new BIOS, however my system managed to complete the POST. After much troubleshooting and banging my head on the wall, I noticed one of my modules was showing the JEDEC 2133 MHz profile as being able to run at 1.0 V which is entirely wrong and out-of-spec for desktop DDR4. After several more hours of troubleshooting and finally being able to get into the BIOS once more so I could reapply the XMP profile - which thankfully was not affected - I could get into WIndows and do more investigation. I opened Thaiphoon Burner and it confirmed all four of my modules had CRC errors, all at the exact same offset of 0x0B (11) bytes in their SPD data. After reading the JEDEC DDR4 SPD specification, I determined that the reason for the erroneous 1.0 V being shown on the JEDEC profile is because byte 11 determines the voltage the module supports. I had to fix this manually by hand by going into Linux, disabling all IO memory and ACPI restrictions, loading the I2C & SMBus kernel modules and then individually correcting the corrupted bytes using i2c-tools and then confirming the CRC was good in Thaiphoon Burner and comparing it to their database of known good SPD dumps. Big thanks to Softnology for their software because I wouldn't have been able to solve this without them. The bigger issue here is that iCUE 5 must have an issue with doing dirty writes on the SMBus. Which not only should it not be doing to being with on RAM modules which don't have RGB, but not waiting for the SMBus to be free before performing those write operations. A Corsair software engineer needs to look into this, writing random things to system memory with a kernel level driver isn't the sort of thing you want to be doing on customer's systems if you want them to ever purchase your hardware or use your 1.1 GB software suite for controlling fan speeds and RGB lighting again. I'd used OpenRGB in the past and never had an issues, iCUE 4 - even with all of its shortcomings - didn't have these issues. Please look into this issue as this is a serious problem that a lot of customers won't have the knowledge to debug and will just return their memory as faulty. Slightly more concerning now is that I have to wonder is: where else was iCUE doing writes to memory that it really shouldn't? Can I trust the software not to write garbage data into kernel memory? Motherboard firmware regions? Graphics card memory mapped space? It is deeply concerning and disappointing. Thank you edit: I want to confirm that no other piece of user installed software had access to the SMBus
  17. Bonjour, Je viens de me rendre compte que le logiciel ICUE ne veut plus s'ouvrir, j'étais en version 4.33.138, j'ai testé sous v5.1. Dans le gestionnaire des tâches, on voit que le processus apparaît mais ce dernier disparaît 2 secondes plus tard, de plus en l'ouvrant, on entend le bruit comme si on venait de retirer le périphérique alors que non. J'ai déjà réinstaller le logiciel, j'ai déjà mis en mode sans échec, j'ai déjà supprimer le dossier Corsair via REGEDIT (...) Je ne comprend pas pourquoi il ne se lance plus. Le pilote est bien à jour, le pilote a bien été désinstallé puis re-installé, Toutes ces procédures n'ont rien fait. Qu'importe les versions, même problème, je n'ai rien touché entre le moment où cela a marché et là. C'est comme si il était en conflit avec un programme mais cela me l'aurait fait bien avant. Il y aura t-il quelqu'un qui sache ou qui a trouver une solution à ce problème ? Merci beaucoup ! 🙂
  18. Recently, I've noticed that the Audio Lighting layer stopped working on my PC. It used to work fine, but now nothing happens when music is playing on my PC! This also has happened to the Audio Lighting Mural as well.
  19. Dark Core Pro SE RGB does not wirelessly charge with iCUE running in the background. However it does charge when I exit iCUE. The Qi charging pad “charging notification light” turns on when I place my mouse on it but it does not absorb any energy and the mouse white lights does not turn on. When I exit iCUE and place the mouse on the Qi charger then the white lights come on the mouse and I see the charging icon in windows taskbar. So I know for sure this is purely software related, maybe last 1-2 updates messed it up. Kindly look into it and apply fixes asap. Another person reported this back in February 2023. https://forum.corsair.com/forums/topic/182781-dark-core-pro-se-wireless-charging-issues/
  20. Bonjour, Je viens de finir de monter mon ordinateur. Quand je le démarre, tout à l'air de fonctionner normalement puis après 1 minute, les leds de la pompe et des ventilateurs clignote en rouge. Puis les ventilateurs tournent au maximum. De plus, le processeur ne fait que chauffer. Auriez-vous une idée d'où pourrais bien venir le problème ?
  21. Bonjour, j'ai monté mon PC il y a 5 semaine et les performances marchaient très bien (mise à part l'écran LCD qui ne marchait pas, tout le reste allait bien) Mais depuis aujourd'hui, en démarrant mon pc, l'écran as affiché le logo du problème de pompe et tout les ventilos du refroidisseur de processeurs ont commencé à clignoter en rouge (je vous envoie une photo en exemple). Que dois-je faire ? Dois-je retourner mon produit ? Est-ce que je peut régler ce problème ? Je ne trouve aucune solution, je suis un peu désespéré actuellement...
  22. I am having a problem when recording in full screen and borderless window mode. I have two monitors. One has the game and the other has applications like ICUE. If I close or send to the system tray it will not glitch out like it is doing. The problem is I use ICUE so much I left it open to see profiles and just what is happening. All of my accessories are Corsair products. I do love using them but this incompatibility has gone too far for me. I have lost so much other footage not realizing at first that this was a problem. I was not going to make this post but after getting a new M.2 SSD to replace my C:Drive and doing a clean install of Windows 10 and this problem still persists, I had to start this topic. I have tried to find any information on why this is happening and have come back with nothing. I use the profile switch based on application constantly based on how much i do, so closing the ICUE application would be stepping backwards in my footsteps. There is also no profile switch for the application ICUE in my profiles so that can’t be it. I have recorded a sample in the game Valheim and have put it up on YouTube to show what is happening. I like to use the Instant replay function on GeForce Experience to go back and get recorded past occurrences in applications, this shows up in recording and instant replay functions. I have embedded the link to the YouTube video labeled "ICUE & GeForce" in this topic/article. If I could get any help to fix this from showing up in my videos it would be greatly appreciated. "ICUE & GeForce" Sincerely thank you for your help and/or recommendations.
  23. In iCue V 4.31.168, if I go to my Mouse (Scimitar Pro) then device settings and Change Lift Height to High. Then save the profile, when I change to a new profile it will go back to low. So I change to high and save that profile, etc, for all profiles. Even though they are all saved at high, it changes it back to low with each profile change. Everything else on that settings page does save with the profile including enhanced pointer and speed, etc. Cant get it to stay at high or med after profile change. Not sure it is actually working either when i set it to high or med as the height it stops responding doesn't actually change. Thanks.
  24. Bonjour , Depuis quelques jour le rétroéclairage de mon K55 RGB ne fonctionne plus c'est a dire quand je le branche tout le clavier s'allume mais 1s après tout s’éteint et impossible de le faire revenir .. Avec le bouton de luminosité ça ne fonctionne pas , en branchant le clavier en appuyant sur page up et page down ça ne fonctionne pas , je me suis baladé dans le logiciel ICUe pour essayer de faire revenir le rétroéclairage mais j'ai rien trouvé ... pourtant mon clavier marche très bien mis a par cela .. Du coup c'est assez embêtant dans le noir quand je n'y vois plus rien pour écrire :(:
  25. Hi, The title pretty much sums up everything. Updated to 22h2, thumb buttons don't work anymore. Tried uninstalling Valorant/Vanguard yesterday as it was sometimes triggering the bug, but it just did it today. Everything works fine when ICUE is closed and I obviously already tried to uninstall/reinstall ICUE, to repair it, to change the mouse profile inside, nothing fixes it in the long term.
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