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Found 3 results

  1. When I started my computer this morning the keyboard stayed dark. I reconnected the USB cables and the keyboard lit up but the computer went dark. I reset the computer and the keyboard stayed lit up but was not recognized by the PC or iCUE. Tried resetting the USB cables again but no luck. Nothing I try has worked to get the computer to recognize the keyboard, Is it truly fried or can anyone suggest anything else I can try. iCUE sees the HS60 headphones and the H11i cooler.
  2. My Corsair Strafe RGB MK 2 CHERRY SILENT freezes. The light stop moving (it is still on though) and no matter what button I press nothing happens. Then I have to plug the keyboard out and wait for a couple of days to use it and then after a couple of hours, it turns off again. If I try to plug it in right after it has frozen no lights will appear and it will not work. Help, please!
  3. My K70 RGB MK.2 completely shut off and responds to nothing. Lights do not appear, the keyboard doesn't work, and ICUE (of which the latest version is installed) does not detect the device. I have tried using all three ports on my laptop, and I've uninstalled drivers for my usb ports and the virtual corsair keyboard. I've tried the soft reset where you unplug the keyboard, hold the ESC key, and plug it back in. None of these tricks have worked. It coincidentally stopped working after I downloaded the latest Windows 10 update 1909, but I can't revert to a former version. Does anyone know of any other potential fixes before I take it back to Best Buy for my warranty?
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