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  #16  
Old 09-23-2017, 02:35 PM
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Advice required: When locating the H115i cooler in the upper reaches of the case some advise that one should pull the air into the case. Would this matter and by how many degrees? That is if extracting the warm air from inside the case through the radiator in the normal flow path to the exterior.

Or would it make a bigger difference in cooling to pull in the cooler air through the top vents, the radiator into the case and use ML140 PWN fans fron and back to move marmer air out faster..
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  #17  
Old 09-26-2017, 02:16 PM
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Quote:
Originally Posted by TevleGnirheg View Post
Advice required: When locating the H115i cooler in the upper reaches of the case some advise that one should pull the air into the case. Would this matter and by how many degrees? That is if extracting the warm air from inside the case through the radiator in the normal flow path to the exterior.

Or would it make a bigger difference in cooling to pull in the cooler air through the top vents, the radiator into the case and use ML140 PWN fans fron and back to move marmer air out faster..
We typically recommend using your H115i as an exhaust - having the cooler pull in air from the inside of the chassis and exhaust it out of the top of the case.
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  #18  
Old 10-25-2017, 04:52 PM
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I read on another thread that one should install 4.7.0.77. I had already tried it but decided to give it another try. The initial install detects 4 fans. One of the 4 fans is in fact connected to the H115i. But it also displays the cooler fan and pump speeds separately. The fan I would think is fan #2 is the Liquid cooler fan and there is a difference in speeds between the two.

Another interesting observation is that the software installed 100%, no errors until you reboot the machine then the errors crop up again. I uninstalled the main application and left the drivers and usb dongle in place, then reinstalled the corsair link software again. This time it detect 8 fans and now we find the high speeds of 45000rpm etc.

I also noticed the unsigned driver issue when installing 4.9.0.57 and have included information as uploads. Please check them as I am not sure what is already known, but from what I read there are definitely a lot of unhappy customers.

Surely one could get the driver software suppliers to create a certificate that can be bundled with the msi installer and then all should hopefully be OK.

Dustin mentions that there is an intermittent problem with installing unsigned s/w on the test bed at corsair. My system is securely setup and I consistently get the same errors.

I also read that there is a new version that is supposed to fix unsigned issues 4.9.1.23 but there is no mention of it in the download area.
Attached Images
File Type: png USB Drivers Error #1.PNG (2.9 KB, 74 views)
File Type: png USB Drivers Error #2.PNG (7.0 KB, 73 views)
File Type: png USB Drivers Error #3.PNG (10.2 KB, 70 views)
File Type: png USB Drivers Error #4.PNG (10.0 KB, 67 views)
File Type: png USB Drivers Error #5.PNG (4.9 KB, 67 views)
File Type: png USB Drivers Error #6.PNG (19.6 KB, 69 views)
File Type: png USB Drivers Error #7.PNG (25.9 KB, 73 views)
File Type: png USB Drivers Error #8.PNG (36.6 KB, 77 views)
Attached Files
File Type: txt Corsair 4.7.0.77.txt (876 Bytes, 70 views)
File Type: txt CorsairLink Error.txt (1.6 KB, 128 views)

Last edited by TevleGnirheg; 10-25-2017 at 05:01 PM.
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  #19  
Old 10-26-2017, 12:28 PM
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Check the download area again, 4.9.1.23 should be up now.
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  #20  
Old 10-26-2017, 05:50 PM
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I installed 4.9.1.23 and it installs OK. The drivers are detected as being signed. It worked for a while and then stopped working. Now it is back to rolling back the machine to prior to installing the software.

The error I used to get regarding System.unauthorised.access has been resolved. All software houses seem to presume that all PC users logon as the administrator. This is where some of us are a bit different. My setup has a super user account which is not used and then I logon as a normal user. What I did is in the application properties check allow all users to execute program in the compatibility section.

Here are some more info and screen shots. I hope they are useful for getting to the bottom of this elusive issue.
Attached Images
File Type: png CL-4-9-1-23_USB Drivers#1.PNG (2.0 KB, 87 views)
File Type: png CL-4-9-1-23_USB Drivers#2.PNG (12.0 KB, 87 views)
File Type: png CL-4-9-1-23_USB Drivers#3.PNG (11.5 KB, 85 views)
File Type: png CL-4-9-1-23_USB Drivers#4.PNG (29.9 KB, 88 views)
File Type: png CL-4-9-1-23_USB Drivers#5.PNG (38.9 KB, 96 views)
File Type: png CL-4-9-1-23_USB Drivers#6.PNG (19.9 KB, 87 views)
File Type: png CL-4-9-1-23_USB Drivers#7-1.PNG (24.5 KB, 87 views)
File Type: png CL-4-9-1-23_USB Drivers#7-2.PNG (27.9 KB, 89 views)
File Type: png CL-4-9-1-23_USB Drivers#7-3.PNG (34.2 KB, 67 views)
File Type: png CL-4-9-1-23_USB Drivers#7-4.PNG (20.6 KB, 80 views)
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  #21  
Old 10-26-2017, 05:58 PM
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Remainder of files.

I have included a screenshot of an observation regarding the fans and temperature sensors. It would seem that the fans are being doubled up and the factor of the speed differential between the actual fan and the ghost is roughly 31 to 32 times. I also noticed that for the main board the temperature sensors are also doubled up. On the screenshot I have grouped the duplicates together.

Now I am getting a strange error not related to the signed drivers or unauthorised access but the following:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: CorsairLink4.exe
Problem Signature 02: 4.9.1.23
Problem Signature 03: 59e5f3ca
Problem Signature 04: mscorlib
Problem Signature 05: 4.7.2116.0
Problem Signature 06: 59c475d2
Problem Signature 07: cb6
Problem Signature 08: b9
Problem Signature 09: System.FormatException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 7177
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: CorsairLink4.exe
Problem Signature 02: 4.7.0.77
Problem Signature 03: 590b4eb5
Problem Signature 04: mscorlib
Problem Signature 05: 4.7.2116.0
Problem Signature 06: 59c475d2
Problem Signature 07: cb6
Problem Signature 08: b9
Problem Signature 09: System.FormatException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 7177
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Attached Images
File Type: png CL-4-9-1-23_USB Drivers#7-5.PNG (21.0 KB, 110 views)
File Type: png CL-4-9-1-23_USB Drivers#7-6.PNG (19.2 KB, 85 views)
File Type: png CL-4-9-1-23_USB Drivers#8-1.PNG (632.9 KB, 160 views)
Attached Files
File Type: txt Corsair Issue 4.9.1.23.txt (774 Bytes, 66 views)
File Type: txt Corsair Error 201710262214.txt (1.4 KB, 93 views)
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  #22  
Old 10-27-2017, 11:42 AM
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The issue where Corsair Link has trouble with users who aren't administrators is a known bug and I believe that's getting fixed in our next drop.

The erroneous fan readings you're getting are going to be the result of how your motherboard reports fan speeds to the CPUID SDK we use. It's impossible to have readings work 100% correctly on 100% of systems, especially if a motherboard vendor uses slightly flaky sensors.
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  #23  
Old 10-27-2017, 03:01 PM
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The motherboard is manufactured by Intel. Don't think they will produce anything that would damage their reputation and effect share.

During my fiddling I did install, 4.7.0.77 and it did report the correct number of fans. The only issue was the CPU core detection and numbering. It started from 2 to 5. Unfortunately, I did not document what I did and cannot reproduce it again.

This will have to wait till I am finished with an Oracle project, then I can build the entire desktop from scratch and take snapshots as I progress.

Also notice that the fans do not spin up beyond the normal quiet mode as the machine warms up until the software is started. The software does not startup automatically.

You may not have read my 1st posting for the day. I had to make two postings as I exceeded the 10 uploads. Read it there is mention of how I resolved the non-administrator user for the time being.

Yes it would be helpful if Corsair could develop the system to prompt at install time whether a single user or all users will be able to alter the settings and then have the code to support this.

Last edited by TevleGnirheg; 10-27-2017 at 03:13 PM.
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  #24  
Old 10-27-2017, 05:59 PM
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Default Oh That ol Bug

Quote:
Originally Posted by TevleGnirheg View Post
The only issue was the CPU core detection and numbering. It started from 2 to 5. Unfortunately, I did not document what I did and cannot reproduce it again.
CPU core numbering weirdness has been observed in earlier versions of Link. Also, phantom fans, fans reported twice, pump speeds reported at 1/2 speed. Some of these issues have been around for a long time. I don't know if the latest release has finally dealt with them. It seems like new Link releases focus on fixes for new, more serious bugs and some of the older bugs never seem to get dealt with. Link doing strange things when you try to move it to secondary or tertiary monitors is another one...
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  #25  
Old 10-28-2017, 12:50 PM
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The CorsairLink software displays the CPU fan as well as the H115i fan. This should not be as the H115 fan is running as the CPU fan. In this case I expect both fans to show the same rpm. Not happening.
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  #26  
Old 10-28-2017, 02:44 PM
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That’s because CPU fan and the H115i fans are not the same thing. Your radiator fans are powered and controlled by the internal fan controller in the unit. The “CPU fan” reading when the H115i is connected will be half the pump speed because of the native 2 divider on that specific pump. You can see actual pump speed in the H115i box. There is no way to rename the cpu fan header. That is written into the BIOS and passed to the corresponding monitoring program. The only real purpose of the lead to cpu fan is to prevent the boot error you get when nothing is there.
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  #27  
Old 10-30-2017, 12:44 PM
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So you guys are aware, the administrator bug and the "odd CPU core numbering" bug are logged and scheduled for fixes. I believe the admin bug is scheduled to be fixed in either the next version or the one after.
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  #28  
Old 11-06-2017, 03:52 AM
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Default Corsair Link # of Fans

Quote:
Originally Posted by Corsair Dustin View Post
So you guys are aware, the administrator bug and the "odd CPU core numbering" bug are logged and scheduled for fixes. I believe the admin bug is scheduled to be fixed in either the next version or the one after.
Hi Corsair Dustin, I can repeatedly get the fan count to be correct and then incorrect.
Steps:
1) Reboot the machine
2) Start Corsair Link (enter the admin password depending on machine configuration and user one is logged on as)
3) Corsair link displays 6 temperature sensor readings and 8 fans, with fans 5 to 8 having rpm readings between 8000 and 33000. (Fans 5 to 8 are what I refer to as ghost fans and they are magically quiet)
4) Kill Corsair Link (right click on Corsair Link icon in task bar and select exit)
5) Start SIVX64 or SIVX32 as Administrator
6) While SIV64X is running start Corsair Link up again
7) Now Corsair Link only show 3 temperature sensors and a total number of 4 fans with sensible rpm readings.
8) At this point one can kill SIVX64/32 and Corsair Link and check the processes in the Windows Task Manager to ensure that nothing is running in the background.
9) Start Corsair Link and it functions correctly (Correct number of temp sensors and fans).
10) Reboot the machine and one has to start at step 1) again to rectify the problem.

My Question is:
What is SIVnnX doing that results in Corsair Link being able to detect the temp sensors and fans correctly, where Corsair Link has been started from scratch after SIVnnX was started?
This, however does not fix the incorrect CPU core numbering.

I feel that SIVnnX contains the missing link to resolve the issue at hand.
Attached Images
File Type: png Siv64X 201711031337.PNG (233.3 KB, 135 views)
File Type: png Corsair Link 201711031337.PNG (122.2 KB, 77 views)
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  #29  
Old 11-06-2017, 04:28 AM
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Additional Screenshots for SIV64X and the Corsair Link Configure option showing the actual fans, temp sensors (MB, CPU, GPU, H115), hdd/ssd (on main board) secondary sata devices not detected.
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