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Old 02-29-2016, 06:49 PM
nafeasonto nafeasonto is offline
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Default VOID Wireless 7.1 won't update

I am trying to do the 38.01 firmware update, and I did a firmware update the other day on it to 38.00.

Now when I try to update it, it says connect headset to computer... it is. But it won't start the update nor detect the device.

The USB sound when you connect a device happens, but the utility program won't update it.


It updated fine the other day.

Last edited by nafeasonto; 02-29-2016 at 06:51 PM.
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Old 03-02-2016, 04:40 PM
nafeasonto nafeasonto is offline
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Anyone know what is going on?
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  #3  
Old 03-02-2016, 07:37 PM
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Corsair Henry Corsair Henry is offline
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Quote:
Originally Posted by nafeasonto View Post
Anyone know what is going on?
Please make sure your headset is on. If the dongle is plugged in and the headset is not on, it will still show in CUE but the status will show not connected.
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Old 03-02-2016, 08:59 PM
Corsair Chris Corsair Chris is offline
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Quote:
Originally Posted by nafeasonto View Post
I am trying to do the 38.01 firmware update, and I did a firmware update the other day on it to 38.00.

Now when I try to update it, it says connect headset to computer... it is. But it won't start the update nor detect the device.

The USB sound when you connect a device happens, but the utility program won't update it.


It updated fine the other day.
Try another system to update it.
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