K70 and M95 Freezing Issues

I have had my K70 and M95 for a few months now, and have been quite pleased with them, but recently I have had an issue where both my mouse and keyboard freeze. They are stuck in whatever key command is being executed. Sometimes they unfreeze in a couple of seconds, but ever once in a while, both loose their lights, and appear to reset. I have tried updating firmware a number of times, and have tried changing various USB ports in the back of the computer. There seems to be no correlation to what I am doing when it freezes, or how often. Please help!

By key command is this pressing a key on the keyboard or using the M95's side buttons?

Have you tried switching the K70 to BIOS mode? Does it stop the issue?

The key command comes from both the mouse and the keyboard. Ill try switching to BIOS mode now and we will see if that helps. Ill play around with it for a few hours.

 

Thanks!

Sadly, putting the keyboard into BIOS mode does not solve the problem. I should further clarify, that the mouse will also remain in the previous command if one of the top buttons is pressed specifically. The main left mouse button in particular.

Was there any changes to the computer? E.g. Windows update, you installed a new application, etc.

If possible, try the mouse and keyboard on another computer and see if the problem still exists.

 

Put in a support ticket and see if Corsair has any ideas as well.

Okay thanks. Ill try sending corsair a ticket. Thanks for the help.