JoseGuilhermeCR Posted October 17, 2019 Share Posted October 17, 2019 Hello there! I have a corsair K70 LUX and I've been through some trouble with iCUE for a few weeks(on Windows 10). If I open my task manager, I can see that the software is running, but it doesn't appear on my taskbar. If I try to launch it again nothing happens, even though the process is showing as running on task manager. I can't access the GUI and the keyboard can only show the light scheme saved on hardware. I've tried reinstalling iCUE but it didn't work. So, by taking a look at other posts on some other sites and here as well, I tried to go look for my logs, and here's what I found: 2019-10-17T13:49:29 I cue.init: iCUE version: 3.19.120 2019-10-17T13:49:29 I cue.init: Updates server: https://www3.corsair.com/software/CUE_V3/ 2019-10-17T13:49:29 I cue.init: Build type: Public Release 2019-10-17T13:49:29 I cue.init: Applicaiton ID: 1604 2019-10-17T13:49:29 W cue.locale: Cannot find dir for qt *.qm files 2019-10-17T13:49:30 I cue.init.font: Using Regular text font family: "Open Sans" 2019-10-17T13:49:30 I cue.init.font: Using Title text font family: "Gotham Bold" 2019-10-17T13:49:30 I cue.hid_device_detector: Start worker thread. 2019-10-17T13:49:30 I cue.session: Locked changed to false 2019-10-17T13:49:30 I cue.session.win: Will notify 'connected changed to' with delay 2019-10-17T13:49:30 I cue.session: Local changed to true 2019-10-17T13:49:30 W cue.sensors.storage: SensorInfo load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-10-17T13:49:30 W cue.clink.configuration_manager: Cooling storages load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-10-17T13:49:30 I cue.profiles.folders.tree: Profile order deserialization started: "C:\\Users\\joseg\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder" 2019-10-17T13:49:30 I cue.profiles.folders.tree: Profile order deserialization finished: "C:\\Users\\joseg\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder" 2019-10-17T13:49:30 W cue.clink.ocp.storage: OcpSettings load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-10-17T13:49:30 W cue.clink.device.hw_lightings: Old hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-10-17T13:49:30 W cue.clink.device.hw_lightings: Hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-10-17T13:49:30 W cue.dashboard.widget_provider: Widget data storage load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-10-17T13:49:30 I cue.actions.macro.win: Init time: 0.402644 (init: 2.7e-06 reset: 0.0019828 ) 2019-10-17T13:49:30 I cue.llaccess: Northbridge: AMD unknown 2019-10-17T13:49:30 I cue.llaccess: Southbridge: unknown 2019-10-17T13:49:30 I cue.llaccess: Slot count: 2 Does anyone know some sort of solution to this? By the way, when I'm on linux it works just fine using ckb-next (since Corsair isn't kind enough to port it's software xD) Link to comment Share on other sites More sharing options...
ToeSEFF Posted October 22, 2019 Share Posted October 22, 2019 Copy the whole Corsair folder from Program Files (x86). Paste the folder elsewhere on C drive (I used Program File.) Load iCue in that folder and it should open. Not sure what’s causing the issue, but this a work around. Link to comment Share on other sites More sharing options...
JoseGuilhermeCR Posted October 22, 2019 Author Share Posted October 22, 2019 Next time I use Windows I'll try to do that and post the result here. Thanks! Link to comment Share on other sites More sharing options...
JoseGuilhermeCR Posted October 23, 2019 Author Share Posted October 23, 2019 Copy the whole Corsair folder from Program Files (x86). Paste the folder elsewhere on C drive (I used Program File.) Load iCue in that folder and it should open. Not sure what’s causing the issue, but this a work around. Didn't work!! Link to comment Share on other sites More sharing options...
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