VOID Mic Boom Sensitivity Improvement

[Jer0men]

So I thought it was about time to invest in a new headset. WOW.

I'm a disappointed to say the least, I thought I'd purchased a reasonable quality headset only to now find that the mic isn't up to scratch and hasn't been for years.

I'm not a loud speaker and having to install 3rd party software to have the mic work is not what I wanted to be doing. Your mouth position suggestion does not work, I either have to put the mic mm from my mouth or SHOUT to get heard.

I think I will be returning this headset to where I bought it and going back to what I know.

[kdlanejr]

Running CUE 2.14.67 and a wireless Void headset here. I've had my headset for about 18 months with zero issues associated with mic volume control. Skype works without issue. I do not use gaming software to talk during the game.

My only audio/mic concerns come from having to manually select the default communications device from time to time. I have an Audio Technica Microphone connected via usb that is always on so I can communicate without the headset or select the headset and utilize it. This requires going into skype and selecting my speakers and microphone. Occasionally I have to start from the beginning and set the properties in Windows for headset playback, then microphone levels, the back into skype.., etc.

As far as the microphone not picking up.., Anything that my daughter says while in the room +/- 8ft. gets picked up and transmitted, including the television show playing in the background.

I'd suggest that anyone having issues with the Void headset, wireless or wired, has an unresolved driver conflict OR actually has a defective headset. If you cannot get it to function properly using the skype test call after you've configured it in your OS and Skype then you should probably be doing an RMA with Corsair instead of passing the buck back to the store where you purchased it.

[Corsair Nick]

Originally Posted by Jer0men

So I thought it was about time to invest in a new headset. WOW.

I'm a disappointed to say the least, I thought I'd purchased a reasonable quality headset only to now find that the mic isn't up to scratch and hasn't been for years.

I'm not a loud speaker and having to install 3rd party software to have the mic work is not what I wanted to be doing. Your mouth position suggestion does not work, I either have to put the mic mm from my mouth or SHOUT to get heard.

I think I will be returning this headset to where I bought it and going back to what I know.

Which headset and version of CUE do you currently have installed? Are you having issues with one specific program, or is it in all applications?

[Ingen]

Originally Posted by Corsair Nick

Which headset and version of CUE do you currently have installed? Are you having issues with one specific program, or is it in all applications?

Am going to step in on this with my issue.

I own a K95 RGB Platinum, a Scimitar Pro RGB and I decided that what my setup needed was the Void Pro RGB USB.

So, I purchased a Void Pro RGB USB a few days ago, I use comms software alot, normally I have game sounds playing though speakers and only comms over headset.

As the audio on the corsair product was so good that I thought I would try it for comms. Apparently not a good idea.

This headset only picks up my voice when I have the microphone placed in my mouth. I have sidetone on full, I have edited the profile xml to unlock the 25 to 100 (why is this a thing?) so I can now raise the Headset Microphone level in Windows properties.

In Teamspeak I had to lower the sensitivity by -30DB to hear myself on the local test. In Discord more. This is with the microphone touching my lips. In a more sensible and comfortable position I hear nothing. I've basically given up.

I've got 2 other headsets that I've used before, I double checked the settings to make sure I wasn't going crazy, this is by far the quietest microphone.

Putting a microphone in your mouth should never be an answer. My other 2 headsets the mic is below and to the left of my mouth, pick up is fine, external noise levels are fine. I have to SHOUT to make this mic work in the same place with all settings at max.

CUE V 2.20.72, Headset CA-9011154-EU

Pretty much returning the product today at this rate. It's too much money to justify half a device.

Sorry for wall of text, really wanted to love this headset out of the box.

EDIT: Headset returned.

[BigMagic]

Originally Posted by Corsair Chris

I brought this up with the software team and the headset dev team, what they came back to me with was if we do bump up the sensitivity of the mic using software what would happen is that the mic will be more prone to pick up audio from additional sources. This ultimately defeats the purpose of the noise canceling feature of the mic.

With that said, if users continue to have issues with the mic volumes we can implement a software fix to raise the sensitivity.

I bought mine last Wednesday and still having the same issues. This was posted in 2015...and its 2019.

[greyaria]

So there's a possible solution to this mic sensitivity problem as well as the random beeping problems that people are having.

I don't know if it's already been mentioned here, but you'll find the steps below.

Here's a thread I just created regarding this possible fix, where I got it and where it's worked.

Good luck.


This is applicable to both laptop and desktop pcs.

In Windows, Search for Power & Sleep Settings

Scroll down to Additional Settings

Find your current plan and select Change Plan Settings

Click Change Advanced Power Settings

Find USB Settings and expand it by clicking the + icon

Expand USB Selective Suspend Setting

If it says Enabled, disable it. On desktop pc, there should only be one instance. On
laptops, there will be On Battery and Plugged In. Disable this setting for both.

Click Apply and hopefully you won't have this problem anymore.