H80i v2 "no devices detected" on iCUE

[miguecor]

Hi,

I'm trying to see my H80i v2 cooler in iCUE, but it's not showing. It was working once, and after that I just cannot seem to make it work again. I didn't do any change to the configurations. It just stopped working.

Things I already tried:

Uninstalling and Re-installing iCUE.
Removing Registry Keys
Disabling and Enabling device in Device Management

I can see the device in Corsair Link (4.9.7.35), but it says "controlled by iCUE".

Thanks in advance!

[DevBiker]

Have you tried restarting the iCue Service (there's a button under settings)?

[Corsair Jam]

Originally Posted by DevBiker

Have you tried restarting the iCue Service (there's a button under settings)?

If this doesn't work, attempt to run a repair on the installation as well. This can be accessed by running the installer again or going to "Apps & Features" in Windows 10.

[miguecor]

I have already tried both and it's now working. Still "no devices".

[miguecor]

I just noticed that my H850i PS is having the same issue.

[DevBiker]

Take a look in Device Manager ... do you see Corsair USBXp Driver in there? If so, is there any indication of it failing?

Also, look at section "B" of the Liquid Cooler FAQ (linked in my signature) and make sure that the pump is powered properly.

[OCtransplant]

Sorry to rehash this old thread, but I'm having the same issue and was wondering if the OP was able to fix the problem. Corsair Link is recognizing the H80i but it's not showing up in iCue. I'm also using the Commander Pro and have the USB cable that comes off the bottom of the pump connected to the USB port on the Commander Pro. Both fans are connected to each other with the provided cable and plugged into a single "CPU_FAN" header.