The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 05-11-2020, 02:29 PM
joshimy joshimy is offline
Registered User
joshimy's PC Specs
 
Join Date: May 2020
Posts: 2
POST ID # = 1045629
joshimy Reputation: 10
Sigh.. Certain Keys Are Not Co-operating With ICUE. Instead, They Are Consistently Red

I'm brand new here, so sorry if I put this in the wrong place.
I purchased my Strafe RGB (Cherry MX Brown) keyboard off of Newegg last year. It's my first mechanical keyboard and I've had nothing but good luck with it, up until this point. Last week I was advised to update my ICUE software, and I did so. Since then, I have only been able to get the color red out of the keys Equals, Backspace, Delete, End, Page Down, Right Shift, FN, and Right Ctrl, and the color yellow out of keys Left Shift, Z, X, C and Right Alt.

First thing I did was reset my KB. That did not work, so I uninstalled ICUE (w/ ICUE profiles) and my KB drivers. That didn't seem to fix the issue either. I saw on some forum that this could be an issue with blue and green leds going out for certain keys. Another weird thing is that the colors (red and yellow) kind of spill out from the affected keys. For instance '?' '-' 'enter' and a few other neighboring keys are very slightly effected.

I have looked all over the internet trying to find a solution for this. Any help is highly appreciated, thanks!:)
Reply With Quote


  #2  
Old 05-11-2020, 03:55 PM
Corsair Notepad's Avatar
Corsair Notepad Corsair Notepad is offline
Corsair Employee
Corsair Notepad's PC Specs
 
Join Date: Nov 2018
Location: Fremont, CA
Posts: 811
POST ID # = 1045643
Corsair Notepad Reputation: 10
Default

I would recommend you reach out to our support team by opening a ticket at https://help.corsair.com
Reply With Quote


  #3  
Old 05-11-2020, 04:24 PM
joshimy joshimy is offline
Registered User
joshimy's PC Specs
 
Join Date: May 2020
Posts: 2
POST ID # = 1045654
joshimy Reputation: 10
Default

I sent one out on May 4th. Haven't heard anything back yet
Reply With Quote


Reply

Tags
issue, keyboard, lighting, rgb, strafe

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 05:32 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.