The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Audio

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 10-11-2019, 03:25 PM
SoggyBread SoggyBread is offline
Registered User
SoggyBread's PC Specs
 
Join Date: Oct 2019
Posts: 3
POST ID # = 1020999
SoggyBread Reputation: 10
Default HS60 not working on mobile

I just got my new HS60 today and i love (considering i was using a cheap turtle beach headset before) but i have 2 problems which is iCUE won't open (i know it isn't the HS60 that is causing it, it's the software) and that it works fine on PC and Xbox but isn't working on my phone(Sony xperia XA2). When i plug it in my phone it just plays through the speakers like it isn't plugged in. I have tried other earphones and headphones and they work fine. I need an answer because if it is the HS60 i would like to know so i can get a replacement. thanks

Last edited by SoggyBread; 10-11-2019 at 03:58 PM.
Reply With Quote


  #2  
Old 10-11-2019, 03:31 PM
Corsair Notepad's Avatar
Corsair Notepad Corsair Notepad is offline
Corsair Employee
Corsair Notepad's PC Specs
 
Join Date: Nov 2018
Location: Fremont, CA
Posts: 336
POST ID # = 1021000
Corsair Notepad Reputation: 10
Default

If it works without a problem on everything but your phone the issue is going to be with the 3.5mm jack on the phone itself and not with the headset. As for the iCUE issue make sure you fully uninstall it and then redownload the latest version directly from the website and install it.
Reply With Quote


  #3  
Old 10-11-2019, 04:02 PM
SoggyBread SoggyBread is offline
Registered User
SoggyBread's PC Specs
 
Join Date: Oct 2019
Posts: 3
POST ID # = 1021005
SoggyBread Reputation: 10
Default

thanks glad to know it isn't the headset wondering why it doesn't work only on the headset but at least i don't need to get new ones
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:40 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.