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  #1  
Old 11-11-2015, 12:09 AM
The Last Thing The Last Thing is offline
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Default Wireless VOID headset mic not working

So while sound is fine, for some reason in the recording devices menu it says my mic isn't plugged even though the dongle is still transmitting sound to my headset. I tried reinstalling the firmware and repairing and neither worked. It was working yesterday.
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  #2  
Old 11-11-2015, 06:14 PM
Corsair Chris Corsair Chris is offline
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Does the VOID headset appear in recording devices?

You may need to update your Windows.
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  #3  
Old 11-12-2015, 03:05 AM
The Last Thing The Last Thing is offline
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yes, it's also in recording devices as well although I didn't notice that the first time.
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Old 11-12-2015, 03:11 AM
The Last Thing The Last Thing is offline
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Default Well mic is working (mostly)

Ok, so mic is working on skype. Problem is probably cause of steam or something about the corsair mic with steam.
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  #5  
Old 11-12-2015, 08:26 AM
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Check your recording settings in Steam. It could be linked to a different recording device.
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  #6  
Old 11-17-2015, 11:56 PM
The Last Thing The Last Thing is offline
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Default Still nothing but on skype

I triple checked the recording device on steam and on my computer and they're fine. Turned mic levels up to max. Also found out it isn't working in Rocket League in game chat.
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  #7  
Old 11-19-2015, 09:37 PM
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A new version of CUE and firmware for the VOID Wireless headset has been released. Have you tried it yet?
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  #8  
Old 11-22-2015, 07:59 PM
The Last Thing The Last Thing is offline
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Yep. just installed it. Now I can't hear anything out of the speakers as well as the mic not working so unfortunately it made it worse.
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  #9  
Old 11-22-2015, 09:41 PM
The Last Thing The Last Thing is offline
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Default Fixed speakers

So I reinstalled the driver for the headset and that fixed the speaker issue. Mic is still not working on anything other than Skype
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  #10  
Old 11-23-2015, 05:49 PM
Corsair Chris Corsair Chris is offline
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Quote:
Originally Posted by The Last Thing View Post
So I reinstalled the driver for the headset and that fixed the speaker issue. Mic is still not working on anything other than Skype
Could you provide a list of programs it's not working on?
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  #11  
Old 11-24-2015, 10:37 AM
The Last Thing The Last Thing is offline
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I'll try to give a more detailed list hopefully later (yay Black Friday week) but this is what I've found so far.

Programs that work: Skype, Mumble, and Teamspeak

Programs that don't work: Steam and possibly all voice chat games that use steam (Team Fortress 2, Rocket League, and possibly Grand Theft Auto 5)

More and more I think it's an issue with Steam, but I would think if it was then more people would have posted about it since I'm sure a lot of people who use the corsair void would probably use Steam.
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  #12  
Old 11-24-2015, 04:02 PM
IstBarP IstBarP is offline
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Quote:
Originally Posted by The Last Thing View Post
I'll try to give a more detailed list hopefully later (yay Black Friday week) but this is what I've found so far.

Programs that work: Skype, Mumble, and Teamspeak

Programs that don't work: Steam and possibly all voice chat games that use steam (Team Fortress 2, Rocket League, and possibly Grand Theft Auto 5)

More and more I think it's an issue with Steam, but I would think if it was then more people would have posted about it since I'm sure a lot of people who use the corsair void would probably use Steam.
I'm using the corsair void with everything.. Have NO issues with steam or any other program.

Works with steam calls, works in CS:GO and other steam games as well .. so defo. not the headset .. must be another thing on your computer interfering
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  #13  
Old 11-26-2015, 06:38 AM
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@The Last Thing

Did you test the microphone within Steam? Is it working fine or it doesn't work? (After clicking test the you do not see any of the bars lighting up)
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  #14  
Old 11-27-2015, 10:01 AM
Psych3UK Psych3UK is offline
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Can I add that I myself am having issues with my wireless Void. The microphone does not work, even within Windows control panel recording devices ( no bars going up) and in any programs that need to use it. (not muted BTW) I wonder if its a windows 10 compatibility issues, as it all worked fine until I change the defaults about, but still wont come back. It has however, at times, lost audio playback and regained mic pickup. The problems can also start when switching to the mic etc within programs like teamspeak.

Just realised also, that if I enable side tone I can hear the mic picking up voice, but still nothing through windows/teamspeak etc.

Last edited by Psych3UK; 11-27-2015 at 10:29 AM.
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  #15  
Old 11-27-2015, 10:45 AM
The Last Thing The Last Thing is offline
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Quote:
Originally Posted by Toasted View Post
@The Last Thing

Did you test the microphone within Steam? Is it working fine or it doesn't work? (After clicking test the you do not see any of the bars lighting up)
Yeah, I've tried it and nothing shows. Also I found it works with google. I'm guessing it's a steam issue although it could be a mix of that and windows 10.
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