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Old 09-04-2019, 04:21 PM
sorry18 sorry18 is offline
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Default m65po mouse 2000811674

i have sent my rma corsair m65 pro gaming mouse and have an rma mouse on the way to me.

Ups is charging me 20$ for import fee and brokerage. shouldnt this be free?
15$ if i pay online before delivery.

i gave ups a call and they said if this was sent via air it would be free, because it is by land i have to pay it?

i already spent 20$ to ship it back to corsair from canada and i have to spend another 20$ to get it back? that is ridiculous. i paid 80$ for this mouse and now brand new is about 50$. this is plainly stupid.

Last edited by sorry18; 09-05-2019 at 11:15 AM.
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Old 09-04-2019, 08:02 PM
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Corsair Wootaru Corsair Wootaru is offline
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Hello,

I'm sorry about that, there shouldn't be a fee to receive the unit. It came up as a surprise for us too when we heard this feedback from customers. Our Logistics team is aware of this and trying to fix this for our customers.

If you would like, if you pay for the import fee, please attach both the shipping and the receiving invoices and I help compensate for the charges.
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Old 09-04-2019, 11:46 PM
sorry18 sorry18 is offline
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Hello. It is due for delivery this friday. I was told by ups to contact corsair so you can give them a call and need to give an authorization to shoulder the fees before delivery.

Are you able to do that?
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Old 09-04-2019, 11:56 PM
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https://drive.google.com/file/d/1pwr...sp=drivesdkhis

is for shipping $19.72
Another 20$ for receiving( this coming friday)
Discounted if paid online before friday
Final Charges
15.17 CAD
Government Charges:
1.52
Duty:
0.00
HST or GST + PST:
1.52
Excise:
0.00
Other Government Charges:
0.00
UPS Customs Brokerage Charges:
13.65
Brokerage Fee:
13.00
Brokerage GST/HST:
0.65
Brokerage QST:
0.00
Permit:
0.00
Freight Charges:
0.00
Total charges:
15.17 CAD

If paid online before friday0

Last edited by sorry18; 09-04-2019 at 11:59 PM.
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