icue no devises detected

hi there i am having troubles with my pc this is my spec:#

 

Case CORSAIR OBSIDIAN SERIES™ 500D FULL TOWER CASE

 

Processor (CPU) AMD Ryzen 7 2700X Eight Core CPU (3.7GHz-4.35GHz/20MB CACHE/AM4)

 

Motherboard ASUS® CROSSHAIR VII HERO (DDR4, 6Gb/s, CrossFireX/SLI) - RGB Ready!

 

Memory (RAM) 16GB Corsair VENGEANCE DDR4 3000MHz (2 x 8GB)

 

Graphics Card 8GB ASUS ROG STRIX GEFORCE GTX 1080 - DVI, HDMI, DP

 

1st Hard Disk 3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE

 

 

1st M.2 SSD Drive 250GB SAMSUNG 970 EVO M.2, PCIe NVMe (up to 3400MB/R, 1500MB/W)

 

Power Supply CORSAIR 550W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET

 

 

Processor Cooling Corsair H100x Hydro Cooler w/ PCS Liquid Series Ultra

Quiet Fans

 

LED Lighting 50cm RGB LED Strip

 

Extra Case Fans 3x Corsair LL120 RGB LED Fan + Controller Kit

 

i load ICUE up and all it says is no device detected this pc was built by pc specialist and i have had it for one day it has a corsair fan controller in it and a node pro from what i can see please help me as i want to change fan speed and rgb coulors of the fans however i cant do that as it says no devices are detected

You need to check that the cooler and the lighting Node pro are connected to USB headers on your motherboard.

You need to check that the cooler and the lighting Node pro are connected to USB headers on your motherboard.

 

okay thanks would this be via 1 single cable or would they both have a cable? is there any particular usb header?

 

thanks

 

Ash

You need to check that the cooler and the lighting Node pro are connected to USB headers on your motherboard.

 

just looking in the motherboard booklet would a ADD_HEADER1 or RGB_HEADER1 or USB1112 or USB15 ect. see imagaes below for reference

 

thanks

 

Ash