Kapdaddyy Posted April 15, 2019 Share Posted April 15, 2019 Hi please can an employee please have a look at the ticket i have submitted. Its a serious problem with my unit, i love the corsair one, i love how compact it is and ease of use, but it has died in just over 1 year, and now it wont even get past log on screen before black screen and having to hard reset. The desktop is ruined Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 15, 2019 Corsair Employee Share Posted April 15, 2019 Hello Kapdaddyy, I've reached out to the tech support representative, and they have written a response in regards to your ticket. Best, Wootaru Link to comment Share on other sites More sharing options...
Kapdaddyy Posted April 16, 2019 Author Share Posted April 16, 2019 Thank you wootaru I got a reply , been told to reset cmos on my unit which I will do when I finish work, I hope this solves the issue, I’ll let you know how it goes ! Link to comment Share on other sites More sharing options...
Kapdaddyy Posted April 16, 2019 Author Share Posted April 16, 2019 So update, tried resetting cmos like requested, still nothing, now my unit wont even work on any monitor , using both display ports or using hdmi very fustrating Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 16, 2019 Corsair Employee Share Posted April 16, 2019 Hello Kapdaddyy, Please respond through the ticket so the tech support rep can continue helping you on this matter. Best, Wootaru Link to comment Share on other sites More sharing options...
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