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Old 10-25-2018, 12:42 AM
Tritorius Tritorius is offline
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Join Date: Oct 2018
Posts: 1
POST ID # = 977812
Tritorius Reputation: 10
Woah! H115i not recognized in iCue

Heya Folks!

So my H115i is no longer recognized in iCue and therefor i can't read out Temps or change the fan speed etc.

I tried several things to fix this, so what did i do so far:
- checked the USB port, it works so no changes
- checked the driver in Windows, seems fine
- checked hardware compatibility, seems also fine
- reinstalled iCue and CL4, together iCue says there is no device and CL4 says
my H115i is controlled via iCue, separated both can't find a device
- reinstalled the driver, no changes
- deactivated the h115i in devices manager, no changes
- updated Windows, no changes
- deleted the .LOG and .Config files in CL4. no changes
- swapped the USB Port, no changes
- swapped to an external port with another cable, no changes

So at the moment i really don't know what to do with it, i ticketed CS and am waiting for them.

So anyone got a suggestion what i could do or what i missed to do?

btw. my Pc specs are:
Ryzen 7 1700x on Crosshair 6 Hero
Windows 10 for Workstation version 1803 build 17134.345

Last edited by Tritorius; 10-25-2018 at 05:39 AM.
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Old 10-28-2018, 06:30 AM
daswurm daswurm is offline
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Join Date: Aug 2018
Posts: 3
POST ID # = 978134
daswurm Reputation: 10

I have the same issue with iCUE and before with CL4 on a win7 machine. Been in the ticket system since the first week of september but no solution until now - if I have a working solution I will post it here.

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Old 11-10-2018, 06:39 AM
daswurm daswurm is offline
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Join Date: Aug 2018
Posts: 3
POST ID # = 979748
daswurm Reputation: 10

Support doesn't know what to do... so they will try a replacement cooler.
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cl4, h115i, h115i usbxp driver, icue

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