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Old 02-01-2018, 08:44 PM
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Exclamation How-To: Upgrading Dark Core RGB Firmware

Since the Dark Core RGB / SE are our first wireless gaming mice, the firmware upgrade process is a little different from what you'd typically expect from our wired gaming mice.

We've put together a quick blog post with in-depth instructions for anyone who needs to upgrade the Dark Core's firmware.

Upgrade instructions:
  1. Open your favorite web browser and go to webpage.
  2. Select "Gaming Mice" from Product Category drop down menu.
  3. Find "DARK CORE RGB/SE" on the list of products and click download button on the right to download the latest version of Corsair Utility Software (CUE). The version that supports DARK CORE RGB and DARK CORE RGB SE is 2.22.83 or later.
  4. Install CUE by following on-screen instructions. A Windows restart may be required upon the completion of the install.
  5. Start CUE
  6. Plug-in the wireless USB transceiver (dongle) into the available USB port. NOTE: When using desktop PC, for best wireless performance it is highly recommended to plug the dongle into the available USB port on the front panel of the computer case.
  7. The icon representing DARK CORE RGB will appear on the top of the CUE window. Click on the icon, if a firmware update is available, the "Update" button will appear at the bottom of the CUE window.
  8. Connect mouse to your PC with USB charging/data cable included.
  9. Ensure the power toggle switch on the bottom of the mouse is in ON position, and the wireless connectivity toggle switch on the bottom of the mouse is in 2.4GHz position.
  10. Click " Update" button in the lower left hand side of the CUE window and the following dialog will appear "New firmware version is available. There is a new firmware version available for DARK CORE RGB. Do you want to update Firmware now?"
  11. Click the "Update" button at the top of the FIRMARE UPDATE box to continue, a “Settings” screen will appear, and the firmware update process will start automatically.
  12. After a few minutes, a firmware download will be completed, followed by the appearance of a "Warning" button at the bottom of the CUE window.
  13. Click the "Warning" button and follow the instructions to complete the firmware upgrade:
    • Unplug the wireless USB dongle from the PC.
    • Disconnect the USB cable from the PC and the mouse.
    • Move the power toggle switch to OFF position on your mouse.
    • Plug the wireless USB dongle back into the PC.
    • Move the power toggle switch on the mouse back to the ON position.
And that's it!

Tutorial Video:
Attached Images
File Type: jpg DarkCore_Update_PSD.jpg (130.3 KB, 22419 views)

If you have a customer/technical support question please post a thread in the appropriate section of the forum or submit a ticket here:
CORSAIR Support Portal
CORSAIR Hydro X Series Tutorial Playlist
CORSAIR iCUE Software Tutorial Playlist
Info/Diagrams for Setting Up CORSAIR RGB Fans, Strips, ETC
iCUE NEXUS Guides and Resources

Last edited by Corsair CJ; 02-13-2018 at 05:51 PM.

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cue, dark core, firmware, rgb, se, upgrade, wireless

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