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Old 05-11-2018, 08:24 AM
Tedofonk Tedofonk is offline
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Default Scimitar Pro RGB onboard memory unchangeable

Hello,

I recently encounter issues with the onboard memory of my Corsair Scimitar Pro RGB.

When i start CUE in order to change a macro i get an error message which says something like
"An error was detected in the local profiles on your device. A profile is damaged or unknown. Please save all your profiles to the device again. You can also delete all data from the onboard memory under settings."

Unfortunately i can neither save a new profile to the mouse nor delete the onboard memory. Trying to delete the onboard profiles does nothing. It does not cause an error but does not delete the memory either.
Trying to save a new profile to the mouse results in an error message saying "Your device is not detected any more or there is a problem when saving to the onboard memory. Please reconnect your device and try again."

Apart from that the mouse is working fine, even the profiles that I saved to the mouse two months ago are still working flawlessly. CUE just refuses to apply any change to the onboard memory.

I get the same errors on two different systems with Win7 and Win10 with CUE 2.21.67 and CUE 2.24.50. Does this mean that the hardware is defective or can this be a software issue?

I appreciate any help.
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corsair scimitar pro rgb, cue, onboard memory, profile

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