BatJoe Posted June 6, 2019 Share Posted June 6, 2019 Using the latest iCue Software. Ever since the new Windows 10 1903 update, when I lock the computer now, the RGB turns itself off on the stand. Selective USB Suspend is disabled. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted June 6, 2019 Corsair Employee Share Posted June 6, 2019 Does it change if you move it over to another USB while the PC is locked? Link to comment Share on other sites More sharing options...
BatJoe Posted June 6, 2019 Author Share Posted June 6, 2019 It turns back on when I wake the screen up to display the lock screen. Link to comment Share on other sites More sharing options...
Deepbluee Posted June 12, 2019 Share Posted June 12, 2019 I have exactly same problem, and tried almost everything but cant solve this issue. It's just working when iCUE app running at backgorund. Link to comment Share on other sites More sharing options...
DeadxWreckoning Posted June 12, 2019 Share Posted June 12, 2019 Same issue here. Mine will light up for a second and turn off, repeats this for a few mins and eventually stops trying. Only happens when PC is locked. When unlocked, it starts working as normal. Link to comment Share on other sites More sharing options...
junkzor Posted June 25, 2019 Share Posted June 25, 2019 I can't get mine to stay on while in windows unless I am running to iCue software. Before the windows update it was always on. Now the rgb is only on when I have the software open. Any fix for that? Link to comment Share on other sites More sharing options...
Deepbluee Posted July 6, 2019 Share Posted July 6, 2019 I can't get mine to stay on while in windows unless I am running to iCue software. Before the windows update it was always on. Now the rgb is only on when I have the software open. Any fix for that? Same problem, did you found any solution? Link to comment Share on other sites More sharing options...
Deepbluee Posted August 30, 2019 Share Posted August 30, 2019 Any solution to this problem? Link to comment Share on other sites More sharing options...
TenaciousB Posted September 7, 2019 Share Posted September 7, 2019 I thought it was just me. Rgb goes out now when locked. But the mouse pad still stays lit. Not sure if from win10 or icue update. They both used to stay lit even when locked. Link to comment Share on other sites More sharing options...
wvkreg Posted April 20, 2020 Share Posted April 20, 2020 I have the same issue. Link to comment Share on other sites More sharing options...
Recommended Posts