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  #1  
Old 07-03-2014, 01:29 PM
Sylvain- Sylvain- is offline
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Sigh.. Vengeance 2000 cracked and usb disfunctionning

Hello,

I bought your Corsair Vengeance 2000 headset in June 2012. I was very glad with it, very good sound quality, very good functions, really a great headset. But... It's a perfect electronic device, but why are the mechanical parts so bad ??
One year ago, one, and then the other side of the headset cracked. I didn't want to send it to RMA, lose of time and money for both of us. I repaired it. But now the usb socket is not functioning anymore, probably because of a defective soldering (it worked not very well, worse and worse, and today not anymore).
I would like to repair it, but it seems impossible to open it without damage.

Is it possible to get a new one by RMA, or a discount voucher, or a smaller price for the 2100 ? I bought it more than 2 years ago, on a french online website (www.magicpc.fr). I don't want to add another bad comment about your corsair Vengeance 2000, it's too bad that a wonderful audio headset is thrown down by mechanical failure... ! :(

Thank you in advance,

Sylvain
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  #2  
Old 07-03-2014, 04:09 PM
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Technobeard Technobeard is offline
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If the headset hadn't been opened up then we would've been able to RMA it. Unfortunately the warranty has been voided.
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  #3  
Old 07-03-2014, 09:28 PM
sandstorm1 sandstorm1 is offline
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I dont think he opened it, but repaired the cracks.
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Old 07-05-2014, 04:00 AM
Sylvain- Sylvain- is offline
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It's better with pictures ^^
I didn't open it, I did just glue it. Properly and seems to work well since for year. Does it void the warranty?!



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Old 07-05-2014, 02:20 PM
sandstorm1 sandstorm1 is offline
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I dont think that will void the warranty, techno will have the final answer on that.
its a known issue with the cracking so i would bet they would give a bit of leeway.
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Old 07-08-2014, 03:48 AM
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I'd agree, I thought you had opened it up and soldered it. Fill out an RMA request at https://corsair.secure.force.com
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