The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Keyboards and Mice

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 03-22-2020, 10:55 PM
Benbo Benbo is offline
Registered User
Benbo's PC Specs
 
Join Date: Mar 2020
Location: Wales
Posts: 1
POST ID # = 1038528
Benbo Reputation: 10
Default Firmware lighting and ICue issues

Just received my K95 RGB Platinum today.
Plugged in and initially working lovely, looked in ICue and was able to set lighting patterns as per the rest of my system.
Then all of a sudden lighting froze on a yellow colour, tried the Esc soft reset method which worked, logged into ICue which says there is a firmware update to 4.11.25, clicked to allow the firmware update, halfway through the keyboard disappeared from the device list on ICue and the keyboard became non responsive with a message saying update failed.
Keyboard wouldn't work with a PC restart so Esc method used again.
Keyboard went back to normal, then lighting turned completely off, but keys were at least responsive.
Have tried firmware update multiple times, which fails every time.
Have tried Esc soft reset a number of times with varying success but always eventually resulting in either lighting or entire keyboard becoming unresponsive

Bit miffed because its new and wasn't cheap... can anyone help please?
Reply With Quote


  #2  
Old 03-23-2020, 11:19 AM
c-attack c-attack is offline
Registered User
c-attack's PC Specs
 
Join Date: Jun 2014
Posts: 10,562
POST ID # = 1038571
c-attack c-attack Reputation: 107
Default

Don't continue to force the update. You are probably on 4.05.22 and there is nothing on 4.11 that will change your use. Others have reported difficulty with the update and Corsair are aware. Kind of surprised it is still being offered, but you are better off waiting it out.
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 06:07 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.