sporb Posted March 13, 2013 Share Posted March 13, 2013 My Corsair Vengence 2000 wireless headset's band cracked after less than a month of light use and no abuse. I received my RMA and have to ship them out of country at a cost of $42 + tax. This is almost half the cost of the headset. Do you have a Corsair office in Canada I can ship to? If not, how do I receive a refund for my headset? Link to comment Share on other sites More sharing options...
Toasted Posted March 13, 2013 Share Posted March 13, 2013 Have you tried quoting other couriers to see if there are cheaper ones? Link to comment Share on other sites More sharing options...
sporb Posted March 13, 2013 Author Share Posted March 13, 2013 Canada Post ground shipping is always the cheapest. The only other option around me is UPS which is 45 mins away. Would it be possible to send the part to me? I can replace it myself. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 13, 2013 Corsair Employee Share Posted March 13, 2013 We don't have parts to send out to the customer to repair the headset. If you're within 30 days of purchase, I would recommend exchanging it from where you purchased it from. If they can't help you, you can contact our customer service for assistance. Link to comment Share on other sites More sharing options...
sporb Posted March 13, 2013 Author Share Posted March 13, 2013 Today is the 34th day. I will contact customer support. Link to comment Share on other sites More sharing options...
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