Kokos Posted January 20, 2016 Share Posted January 20, 2016 After a functional use of headphones , I installed the software corsair UTILITY ENGINE ... I updated the firmware of headphones .. and I stopped working ... Windows Update try to find drivers but can not ... what I have to do? Anyone have Driver? Headset is VOID WIRELESS 129€ Link to comment Share on other sites More sharing options...
Kokos Posted January 20, 2016 Author Share Posted January 20, 2016 Windows Audio can't find anymore the headset... =/ Link to comment Share on other sites More sharing options...
Kokos Posted January 20, 2016 Author Share Posted January 20, 2016 DID it Sorry for the POST... http://forum.corsair.com/v3/showthread.php?t=152514 Link to comment Share on other sites More sharing options...
Corsair Chris Posted January 20, 2016 Share Posted January 20, 2016 Could you provide which version of Windows you're running and your system specs? Also, make sure that Windows is up to date (run Windows Update). Link to comment Share on other sites More sharing options...
Kokos Posted January 21, 2016 Author Share Posted January 21, 2016 Windows 7 Home Premium I7 4790k @4.00GHZ GTX 980Ti 32Gb Ram Maximus Hero VII Motherboard Link to comment Share on other sites More sharing options...
Toasted Posted January 21, 2016 Share Posted January 21, 2016 What is exactly not working? After a firmware update, CUE and Windows does not detect the headset? Is the headset listed in Device Manager? Have you tried a different USB port? What happens when you turn the headset on? Do any of the InfoMic LEDs flash? Is the dongle LED flashing? Link to comment Share on other sites More sharing options...
WhyDidIBuyThis Posted February 17, 2016 Share Posted February 17, 2016 I have the same issue here. CUE seems to just not be able to detect my headset (also a wireless VOID), and no matter what USB port I plug it into or how many times I uninstall and reinstall CUE, I just can't get it to work. I'm frustrated, tired, and I seriously wish I just got a pair of speakers instead of this expensive, unresponsive product the continues to amaze me with its inability to withstand even the shortest firmware update. I can't even find out how to make a new post on this forum and I have to necro this thread in the hopes the issue might be resolved eventually. Oh, also, specs. Windows 10 OS, ASRock H97M Anniversary motherboard, GTX 970 GPU, and Intel i7 core. Strong computer, garbage OS. But as far as I can tell, this issue doesn't seem to be affected by my hardware. Link to comment Share on other sites More sharing options...
Toasted Posted February 18, 2016 Share Posted February 18, 2016 Did the headset fail to update its firmware? Can you please upload your CUE logs? You can access them by clicking Settings>Support>View logs. Link to comment Share on other sites More sharing options...
Corsair Chris Posted February 24, 2016 Share Posted February 24, 2016 Try updating your Windows. Link to comment Share on other sites More sharing options...
Cybernikes Posted May 15, 2018 Share Posted May 15, 2018 What specifically does windows have to do with it? I am asking respectfully as one who has been actively monitoring all windows updates as I am sick of having win 10 telemetry files and stealth update files under the guise of security downloaded to my rig. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.