boc61 Posted November 7, 2019 Share Posted November 7, 2019 Hello. I have a new Dark Core wireless mouse. I've updated the mouse firmware as well as iCue. I've had the mouse plugged into the PC via the cable for almost 20 hours and the status in ICue is still showing as "Charging". Is this normal? How long does it take to fully charge the mouse? Link to comment Share on other sites More sharing options...
c-attack Posted November 7, 2019 Share Posted November 7, 2019 It says "charging" as long as it's plugged in. You won't get a battery level until you disconnect and go wireless. Link to comment Share on other sites More sharing options...
boc61 Posted November 8, 2019 Author Share Posted November 8, 2019 OK . I see it. Thank You. Link to comment Share on other sites More sharing options...
boc61 Posted November 11, 2019 Author Share Posted November 11, 2019 Does the mouse need to be plugged in to show up in iCUE? At the moment, I'm wireless and it is not showing. Link to comment Share on other sites More sharing options...
c-attack Posted November 11, 2019 Share Posted November 11, 2019 If in BT mode, it will never show and you are effectively in hardware profile mode. That is the limit of the OS/BT mechanics and this is better for HTPC or TV set-ups where you don't really care about it anyway. In 2.4 GHz mode, it should always show and be full capable of all actions, just like when wired. Link to comment Share on other sites More sharing options...
boc61 Posted November 18, 2019 Author Share Posted November 18, 2019 Something is off somewhere then because the mouse doesn't show when in regular wireless mode. I have to plug it in to get it to be visible. Link to comment Share on other sites More sharing options...
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