oldgravy Posted April 14, 2018 Share Posted April 14, 2018 Hello: I purchased the One Pro Ti here in the UK from Amazon in mid-February. Everything had been great but the system was very clunky this morning (particularly slow to resolve web pages) and usual restarts/updates didn't help so I ran the One's PC Doctor diagnostics and it returned a critical error for the boot NVME SSD (Samsung MZVLW512HMJP). The error code is 'WSD09-0GA' and message: 'The SMART status information indicates that the drive may fail soon'. I've raised a ticket with support but wondered if anyone else had encountered this problem? Seems unusual to experience such an issue so early in the life of the unit? Great shame because I was very happy with the One up to this point. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair CJ Posted April 16, 2018 Corsair Employee Share Posted April 16, 2018 Hello: I purchased the One Pro Ti here in the UK from Amazon in mid-February. Everything had been great but the system was very clunky this morning (particularly slow to resolve web pages) and usual restarts/updates didn't help so I ran the One's PC Doctor diagnostics and it returned a critical error for the boot NVME SSD (Samsung MZVLW512HMJP). The error code is 'WSD09-0GA' and message: 'The SMART status information indicates that the drive may fail soon'. I've raised a ticket with support but wondered if anyone else had encountered this problem? Seems unusual to experience such an issue so early in the life of the unit? Great shame because I was very happy with the One up to this point. This is pretty unusual. Our customer support team should be able to help. Link to comment Share on other sites More sharing options...
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