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  #1  
Old 11-01-2018, 08:52 AM
moleniumforce moleniumforce is offline
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Default Void Pro mic on/mic off issues.

Hello All,

I have the Void Pro Wireless and have only had it for a couple of weeks.
Just this week I found that it will randomly say Mic On, or Mic Off when the microphone is in the off position. Sometimes it will do it up to 3 times a second. I never know when it will happen either as it is random.
I did turn off the voice prompts, so it just beeps instead.

I have uninstalled the drivers and re-installed them, along with verifying that i have the latest iCUE software which I just ran a repair on today.
I have also tried different USB ports.

Does anyone have any ideas on how to resolve this?

Last edited by moleniumforce; 11-01-2018 at 08:59 AM. Reason: Forgot some information.
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  #2  
Old 11-02-2018, 01:58 PM
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Corsair Mint Corsair Mint is offline
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Default

Hi moleniumforce, sounds like the headset is registering the mic lowering. See if a reset helps (hold mute for 20 seconds so the headset resets) or it could be a physical issue with the mic boom.
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  #3  
Old 12-17-2018, 12:02 AM
bobytt bobytt is offline
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I have exactly the same issues. Reset didnt help.
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  #4  
Old 12-17-2018, 12:10 AM
bobytt bobytt is offline
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moved the usb dongle to different USB ports. Still having this issue, is extremely annoying.
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  #5  
Old 03-28-2019, 05:46 PM
Blood2010 Blood2010 is offline
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Sigh.. Same Random Mute Alert - and Beeping

Hi, I have the same Random Mute problem. Annoying when on Skype calls. I also have what sounds like a Pairing alert, however the dongle is about 24" away from the headset.

Its interesting to note others are having problems with the headset. and yes, I have moved the Dongle around to its current location but same results.

No updates/Solutions yet?
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  #6  
Old 08-07-2019, 01:38 PM
trixtur trixtur is offline
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Default Still no resolution?

I am experiencing this same issue. I'm considering returning my headphones because I have not had them very long.
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  #7  
Old 08-09-2019, 06:18 PM
tve784 tve784 is offline
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I'm having the same issue with one small difference if i move the mic down nothing happens. Mic doesn't turn on at all.
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  #8  
Old 11-13-2019, 03:24 PM
ralphross ralphross is offline
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Excited Mic off Problems - One Solution

Had new headset and mic was always off. I moved the mic to the vertical position (off) and pushed it back to it hit a detent where the mic was locked in the mute position. When I moved it back for the first time it now came unmuted. Don't know if that will work for every mute problem but it seems to have been a permanent fix.
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