eggshells Posted January 4, 2020 Share Posted January 4, 2020 (edited) A few days ago, I applied for an RMA for the original Corsair One Pro (Intel i7-7700K, GTX 1080, 480GB M.2 SSD, 2TB HDD, 16GB DDR4), and since that model is out of production apparently I'll get an i140, but the only way to do it is to do an Advanced RMA?? I don't actually have the money for that kind of payment (it's almost 3,000 dollars!) and I kind of need a computer to actually make money. I'm not sure why I can't do the normal procedure, as the only difference is that the product is shipped before the defective one is received. Is there any way for me to complete this procedure without having to somehow get almost 3,000 dollars? Edited January 4, 2020 by eggshells Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted January 6, 2020 Corsair Employee Share Posted January 6, 2020 you should be able to pursue a normal RMA procedure where you send your defective unit first before receiving a replacement. do you have a ticket number? I can get someone to help look into it. Link to comment Share on other sites More sharing options...
eggshells Posted January 7, 2020 Author Share Posted January 7, 2020 Sure! The ticket number is #2000962970. Link to comment Share on other sites More sharing options...
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