The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Audio

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #16  
Old 06-29-2019, 12:15 AM
JT_Pro JT_Pro is offline
Registered User
JT_Pro's PC Specs
 
Join Date: Jun 2019
Posts: 1
POST ID # = 1009669
JT_Pro Reputation: 10
Default **fixed using troubleshoot sound problems**

Conditions: Headset started making static noises after about 5 months.
Attempted solutions: Restarting didn't work, reinstalling drivers or iCUE did not work. Trying to manually update drivers failed. Resetting device failed. Turning down Mic volume to 60-75% failed.
Fix:
All I had to do to fix the noise was right click on sound and click Troubleshoot sound problems. Then the static was gone. If it doesn't work, just try the methods I listed above.
Reply With Quote


  #17  
Old 06-29-2019, 03:17 AM
urtmll urtmll is offline
Registered User
 
Join Date: Jun 2019
Posts: 4
POST ID # = 1009676
urtmll Reputation: 10
Default

Quote:
Originally Posted by JT_Pro View Post
Conditions: Headset started making static noises after about 5 months.
Attempted solutions: Restarting didn't work, reinstalling drivers or iCUE did not work. Trying to manually update drivers failed. Resetting device failed. Turning down Mic volume to 60-75% failed.
Fix:
All I had to do to fix the noise was right click on sound and click Troubleshoot sound problems. Then the static was gone. If it doesn't work, just try the methods I listed above.
The complete nonsense is that when you reconnect to another USB port, the noises will disappear. Troubleshoot sound problems will not solve your problem either. Complete elimination of noise and clear sound can only give a good sound card. USB sound card from Corsair garbage, and therefore there are noises!
..Or use stereo
P.S Found another way to eliminate noise. Purchase Mpow Ground Loop Noise Isolator or similar

Last edited by urtmll; 06-30-2019 at 12:17 AM.
Reply With Quote


  #18  
Old 07-29-2019, 07:53 PM
Huggie Huggie is offline
Registered User
 
Join Date: Jul 2019
Posts: 1
POST ID # = 1013017
Huggie Reputation: 10
Default

Quote:
Originally Posted by yuppicide View Post
Have you also tried a different USB port? I noticed nobody mentioned it.
This works TYSM
Reply With Quote


  #19  
Old 11-27-2019, 10:22 PM
Jeyoon Jeyoon is offline
Registered User
 
Join Date: Nov 2019
Posts: 1
POST ID # = 1025483
Jeyoon Reputation: 10
Default For me the USB port made the difference

I uninstalled and reinstalled on a 3.0 port and works now without issue!
Reply With Quote


  #20  
Old 11-28-2019, 04:34 PM
uraru uraru is offline
Registered User
uraru's PC Specs
 
Join Date: Nov 2019
Posts: 1
POST ID # = 1025562
uraru Reputation: 10
Exclamation **new very easy fix**

Quote:
Originally Posted by Eradicator44 View Post
Hi,

I have just purchased the Corsair VOID PRO RGB USB Dolby 7.1 headset and upon immediately using the device I noticed a low level static noise in the left ear.

I traced some of the static noise down to the RGB lights on the left ear, which when I turn them off reduces some of the low level static (not sure if this is normal), however some of the static noise still remains.

I have installed the CUE and checked all drivers are up to date. I've used some different USB ports with the same static noise occuring. This does not occur using my older Corsair Raptor headset.

Has anyone experienced this before?

Thanks.
I know this post is old but I think I've found a solution.
Apologies in advance for any bad formatting as I've just made this account 5 minutes to share my solution.

Device:
Specifically I'm using the Void Pro USBs

Condition:
Faint static / crackling sound that plays whenever any audio is played by the headphones, the sound plays regardless of all other trouble shooting steps mentioned here and what I've found elsewhere on the forum.
Disabling RGB / lighting effects, reinstalling drivers, and changing USB ports etc all have had no effect.

Solution:
1) Open Control Panel > Hardware and Sound > Devices and Printers
2) find "Corsair VOID PRO USB Gaming Headset" & right click to open the context menu / list
3) Choose remove device *WHILST the headphones are in and playing audio*
4)Replug the headphones and they should work.

I'm not sure if the next time you restart that the problem may return but the fix works very quickly so, whilst annoying, it wouldn't be awful to have to implement this every time you start up.

*not sure how necessary these steps are but this is the exact state I was in when the fix worked so I thought it worthwhile to include.

Please let me know if anyone finds out the actual fix to this issue though.
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 10:11 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.