zterezra Posted March 30, 2020 Share Posted March 30, 2020 (edited) I left my Corsair Virtuoso SE plugged in overnight and when I turned it on this morning, it indicated that it had critical battery (notification sounds and red LED). Then I proceeded to use the headset in USB mode for around 2 - 3 hours and decided to use it in wireless mode again and, in 5 minutes, the headset indicated again that it had low battery. Apart from what just happened today, the battery life of the headset is lackluster at best, with luck I get 4 hours of battery life compared to the advertised 20. I have already made sure that I'm running the latest iCUE version and headset / dongle firmware versions. Apart from RMA, is there a solution for this problem? EDIT: I'm using my headset in wireless mode in a computer that has iCUE installed, led turned green and battery status in the Software is "high". I am measuring how many hours the battery will last, I will update later with more details. Edited March 31, 2020 by zterezra Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 1, 2020 Corsair Employee Share Posted April 1, 2020 I would recommend you reach out to our support staff by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
Recommended Posts