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  #1  
Old 07-25-2019, 10:40 AM
ddbank ddbank is offline
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Default Ticket number: 2000452936

I have a keyboard RMA request. The customer service told me that he would offer me a prepaid shipping label. But I only received an email form UPS with a tracking number, but no shipping label attached.
I replied the request email, waited for five days, and didn't receive any response.

Could you have someone take a look at my RMA request?

Ticket number: 2000452936


Thanks.
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  #2  
Old 07-25-2019, 12:49 PM
Corsair Wootaru's Avatar
Corsair Wootaru Corsair Wootaru is offline
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Hello,

I am currently looking into this for you, and seeing if I can replicate the prepaid label issue.
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Old 07-28-2019, 04:45 PM
ddbank ddbank is offline
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I replied your email and attached the UPS email that I received.

Thanks.
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Old 08-01-2019, 07:18 AM
ddbank ddbank is offline
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Waiting for 4 days, still don't receive the returning label, or any other response?
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