The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Thread Tools Search this Thread Rate Thread Display Modes
Old 02-25-2017, 10:27 PM
wytnyt's Avatar
wytnyt wytnyt is offline
wytnyt's PC Specs
Join Date: Jun 2012
Location: Roanoke, Virginia
Posts: 8,107
POST ID # = 892764
wytnyt wytnyt Reputation: 159
Send a message via ICQ to wytnyt Send a message via AIM to wytnyt Send a message via Yahoo to wytnyt Send a message via Skype™ to wytnyt
Default rma issue

how do i start a rma when proof of purchase is required on the rma,this is on the corsair store where it was purchased at.
My 4930k Air 540 Custom Loop Build Pics
Reply With Quote
Old 02-25-2017, 11:36 PM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
Join Date: Oct 2012
Posts: 4,302
POST ID # = 892769
Technobeard Reputation: 68

All RMAs start the same way, through our support portal. You can go to the Corsair Store and take a screenshot of the invoice page and attach that to the ticket, or mention the order number in a comment, or just mention that it was purchased on the Corsair Store and what email address it was purchased under.

Just keep in mind that the last 2 options (order number / email address) will take more time, as they'll have to contact a different department to validate the purchase.
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 06:50 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.