EnCh4nTeR Posted December 12, 2012 Share Posted December 12, 2012 Hello there, I've recently bought the hydro H80i. Have the following problem, despite browse the forum I found nothing suitable. My system: - Asus Maximus V Gene (Z77) - Intel i5 3570K - Asus GTX 670 DirectCU TOP - Kingston Hyper 2x4GB DDR3-1333 - OCZ GameStream 600W - OCZ Vertex 3 (Win7x64), Samsung SSD 830, WD160GB RAID1, Samsung HD322 Have the H80i Properly installed, but it is not recognized in Windows really Corsair Link installed 2.2.0. The H80i Commander there is not even recognized, only CPU / graphics / HDD. Drivers have been installed, of course. Fans are working properly and the pump light, thus no cooling problems The USB header infects on both headers, tested USB cable, alternative (Micro-USB/USB-A/Front-Panel). Connections / contacts cleaned with compressed air. Checked all BIOS settings Currently Estonians Intel RST / chipset / USB drivers installed Framework .NET 4.5 installed. I know no more slowly, have now ordered another PCI-E USB card, test it yet, otherwise I will have to send it back to the dealer or RMA Does anyone still have an idea???:[pouts: Link to comment Share on other sites More sharing options...
Ripshod Posted December 12, 2012 Share Posted December 12, 2012 look in device manager. Are there any '!' warning triangles, or a 'Corsir Link USB Dongle' listed? Intel RST drivers. make sure they're previous to 3.5.0 cos that can cause problems. G24 keyboards cause problems too. Link to comment Share on other sites More sharing options...
EnCh4nTeR Posted December 12, 2012 Author Share Posted December 12, 2012 'Corsir USB dongle' is not listed Have the Intel RST 11.1.0.1006 not RSTe 3.5 Is necessary because the RSTenterprise? Link to comment Share on other sites More sharing options...
EnCh4nTeR Posted December 13, 2012 Author Share Posted December 13, 2012 Hello guys have now completed the test with the PCI-e USB card, unfortunately, as I'm already without success, is not easily detected. Have a board with Z77 (ICHR) no C600, therefore, only the Intel RST. Can anyone give me help and it is not without an RMA better? Link to comment Share on other sites More sharing options...
Toasted Posted December 14, 2012 Share Posted December 14, 2012 Have you tried reinstalling the dashboard? Have you tried running the dashboard as admin? Have you tried restarting the service under Options? Link to comment Share on other sites More sharing options...
EnCh4nTeR Posted December 14, 2012 Author Share Posted December 14, 2012 Yes has been reinstalled several times (2.1.1, 2.1.7, 2.2.0) UAC is disabled, use Admin Account The service runs Sierra2Service can, reboot, but the task is not running. Problem is also the 'Corsir USB dongle' does not appear, and any unknown device. The drivers have been installed, of course. Link to comment Share on other sites More sharing options...
Ripshod Posted December 14, 2012 Share Posted December 14, 2012 you shouldn't see the usb dongle in device manager. It's the driver for the AXi PSUs. The reason i asked is I've seen a couple of cases where it has installed and caused problems. Don't sweat over that. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 14, 2012 Corsair Employee Share Posted December 14, 2012 The cooler uses the default HID Windows driver, the system will not see as a cooler. Link to comment Share on other sites More sharing options...
Toasted Posted December 15, 2012 Share Posted December 15, 2012 The service runs Sierra2Service can, reboot, but the task is not running. Check Services.msc and see if Sierra2Service is set to run automatic. Link to comment Share on other sites More sharing options...
EnCh4nTeR Posted December 15, 2012 Author Share Posted December 15, 2012 Would like to first thank all been trying to help me! you shouldn't see the usb dongle in device manager. It's the driver for the AXi PSUs. The reason i asked is I've seen a couple of cases where it has installed and caused problems. Don't sweat over that. That means that I should not install this driver, since I no AXi Corsair PSU? Check Services.msc and see if Sierra2Service is set to run automatic. The service is running and is set to automatic, but in Task Manager, I see only the "Sierra2.GPU" The cooler uses the default HID Windows driver, the system will not see as a cooler. Ok, I could recognize it by a specific hardware ID? Link to comment Share on other sites More sharing options...
Toasted Posted December 15, 2012 Share Posted December 15, 2012 Open CMD with Administrator privileges and type net start Sierra2Service Does the service appear in Task Manager? Link to comment Share on other sites More sharing options...
EnCh4nTeR Posted December 15, 2012 Author Share Posted December 15, 2012 I have done, just can not see anything in the task manager, but no errors. http://www.abload.de/thumb/h80i_pic01t6fry.png Link to comment Share on other sites More sharing options...
Toasted Posted December 15, 2012 Share Posted December 15, 2012 Check Event Viewer, are there any entries that mention the service? Link to comment Share on other sites More sharing options...
EnCh4nTeR Posted December 18, 2012 Author Share Posted December 18, 2012 There are no entries, only the service host for the service to restart I think the problem is with the unit. Have now at my local dealer ordered a new. Think you also do not really have an idea, right? Since the unit is not recognized in the CorsairLINK... Link to comment Share on other sites More sharing options...
Toasted Posted December 18, 2012 Share Posted December 18, 2012 See how it goes with the replacement unit. It may be the unit itself that is faulty. It's weird that Sierra2Service is not showing in Task Manager but its listed as started under services.msc. Link to comment Share on other sites More sharing options...
EnCh4nTeR Posted December 21, 2012 Author Share Posted December 21, 2012 Hi guys, good news ... My new unit arrived yesterday, they've obviously installed correctly .... and lo and behold ... http://www.abload.de/thumb/cl_h80i_01omuej.png http://www.abload.de/thumb/cl_h80i_02reuh7.png I thank all who have tried to help me, but unfortunately in vain, but the reason the unit was defective! Thank you again! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.