Caldern Posted February 15, 2020 Share Posted February 15, 2020 The same happened to me, after trying to update the firmware that failed, RGP stopped working and iCUE stopped detecting cooling that started to run at 100%. Anyone found a solution? How rollback firmware ? Link to comment Share on other sites More sharing options...
vekspec Posted February 18, 2020 Share Posted February 18, 2020 I installed my H115i yesterday and it came with the latest firmware and immediately started getting the disconnecting sound. Tried all the troubleshooting steps, no avail. would hate to have to return it only to get another with, what seems, to be a common issue lately. Link to comment Share on other sites More sharing options...
eckertt001 Posted February 18, 2020 Share Posted February 18, 2020 I installed my H115i yesterday and it came with the latest firmware and immediately started getting the disconnecting sound. Tried all the troubleshooting steps, no avail. would hate to have to return it only to get another with, what seems, to be a common issue lately. Is the Platinum or XT version? I had the Platinum version, and the disconnecting was non-stop. Picked up the XT version, and its been fine since. Link to comment Share on other sites More sharing options...
Joshuaamd Posted July 15, 2020 Share Posted July 15, 2020 I have sent you a PM, I assume that corsair has its reason to not simply post the steps on this forum. Funny how they say new updates will fix this problem when a year later this is still an issue that is happening. Did a force update today on my H115i Plat. and the update kept hanging. It eventually froze up. I restarted my computer and both fans went full blast, no RGB and not recognizing via iCUE. It still technically shows via USBDeview. Pump is still flowing. I've changed the fans to fan headers on motherboard so it's not so loud. I've tried everything from switching USB headers, changing power connectors, disabling other software, uninstalling iCUE to rolling back to older versions. If there's a process in which gets it working again without RMA, please share. Link to comment Share on other sites More sharing options...
AIO Failure Posted July 28, 2020 Share Posted July 28, 2020 My Ticket is in, after 10 hours i've given up on trying to fix this 3 year old problem. i've tried everything but adjusting the registry at this point. same thing as most everyone else.. No RGB, No Icue Recognition, A request for the USB device descriptor failed. Just give me the damn Driver to install so i can be done with this. Telling me to install Icue over and over is pointless. H115i Platinum. Link to comment Share on other sites More sharing options...
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