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  #1  
Old 05-25-2018, 10:51 PM
Syberon Syberon is offline
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Default Dark Core never charged to 100%

I found that my Dark Core never charges battery to 100%. After 2 days of continuous charging (i worked in wired mode) it's still show 75% at iCUE dashboard right after cable disconnection. Also i tried to use Qi charger and it works the same - after charging to 75%, mouse stops to charge and charger show that charge is complete.

I bought the mouse with defective battery and now need to RMA or is this a software bug?

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  #2  
Old 05-27-2018, 08:37 AM
mce076 mce076 is offline
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as far as i know its a software issue.. i had this at the start with CUE 2.24.50 but i have seen it show 100% when using the early access iCUE 3.2.87
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  #3  
Old 05-27-2018, 09:46 AM
Syberon Syberon is offline
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Quote:
Originally Posted by mce076 View Post
as far as i know its a software issue.. i had this at the start with CUE 2.24.50 but i have seen it show 100% when using the early access iCUE 3.2.87
At this time i use iCUE 3.2.87 and it shows maximum 75%.
CUE 2.24.50 doesn't have dashboard - where do you saw charge level in percents in this version?

And another thing related to described issue - i can not determine when the battery is fully charged because it always shows the status of "charging"
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  #4  
Old 05-28-2018, 07:56 AM
mce076 mce076 is offline
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Quote:
Originally Posted by Syberon View Post
At this time i use iCUE 3.2.87 and it shows maximum 75%.
CUE 2.24.50 doesn't have dashboard - where do you saw charge level in percents in this version?

And another thing related to described issue - i can not determine when the battery is fully charged because it always shows the status of "charging"
yep, the constant charging state and not showing when fully charged is annoying..

the other one i noticed is that when you plug in the cable to charge the notification light on the side is meant to show you its charging state.. except you have to turn off the mouse to see it (ie. pulsing green light to see its charging etc).. so ridiculous
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  #5  
Old 07-03-2018, 10:06 PM
KG7suitedAce KG7suitedAce is offline
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Default

Just wanted to bump and say I have the same problem. iCUE Space shows only up to 75%. Could it be the fact that the actual software in iCUE only provides high, medium, low, so there is no percentage associated with a "high" reading?
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  #6  
Old 10-08-2018, 03:38 PM
Blofeld2k Blofeld2k is offline
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has this been addressed?
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  #7  
Old 10-09-2018, 12:49 PM
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Same here.
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  #8  
Old 10-09-2018, 05:21 PM
Apophis3 Apophis3 is offline
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Try using the mouse til it goes dead, and then recharge it via wired.
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  #9  
Old 10-12-2018, 01:49 PM
Blofeld2k Blofeld2k is offline
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Check this:
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  #10  
Old 10-12-2018, 04:24 PM
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Can also confirm that my dark never charges above 75% as far as iCue is concerned.

But its 3 green charge lights do fill up to all 3. i suspect iCue is the slightly confused member of this party my self.
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  #11  
Old 10-12-2018, 04:29 PM
Apophis3 Apophis3 is offline
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Same here. Still lasts as long as it should, so I believe it's an error on the software's end. If it was overcharging, the mouse would get very warm.
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  #12  
Old 10-12-2018, 04:36 PM
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Quote:
Originally Posted by Apophis3 View Post
Try using the mouse til it goes dead, and then recharge it via wired.
bad advice dude...... its a Rechargeable Lithium-Polymer Battery.

Ni-cads and the like used to to suffer 'memory' and to stop them holding poor charge due to large drain uses and /or partial charges they used to run them flat to 'refresh' them back in the day (lay mans terms alert)

not the case with Lithium-Polymer.. these battery's LOVE partial charges.. they like to be topped up.. running them flat tends to make them eat them selves chemically. thus making the situation worse.. (iphone anyone?)...
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  #13  
Old 10-12-2018, 04:38 PM
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Quote:
Originally Posted by Apophis3 View Post
Same here. Still lasts as long as it should, so I believe it's an error on the software's end. If it was overcharging, the mouse would get very warm.
over charging Lithium-Polymer is also very bad.. they don't like cold.. they don't like hot lol.... i assume there is a cut off circuit in the mouse as trickle charging is also a no no which i suspect is why iCue never gets the 'i'm full' command

Last edited by Zotty; 10-12-2018 at 04:44 PM.
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  #14  
Old 10-12-2018, 09:18 PM
Apophis3 Apophis3 is offline
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Quote:
Originally Posted by Zotty View Post
bad advice dude...... its a Rechargeable Lithium-Polymer Battery.

Ni-cads and the like used to to suffer 'memory' and to stop them holding poor charge due to large drain uses and /or partial charges they used to run them flat to 'refresh' them back in the day (lay mans terms alert)

not the case with Lithium-Polymer.. these battery's LOVE partial charges.. they like to be topped up.. running them flat tends to make them eat them selves chemically. thus making the situation worse.. (iphone anyone?)...
The ACPI-like monitor component may appreciate being recalibrated by doing this, however. :) Draining the battery may recalibrate the battery monitor's readings.
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  #15  
Old 10-15-2018, 05:24 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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^^^this.

Allowing it to power cycle will probably correct it. I know it's not ideal, but it is usually a reading error.
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