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  #16  
Old 10-24-2018, 05:38 PM
Blofeld2k Blofeld2k is offline
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No official word on this?
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  #17  
Old 01-10-2019, 09:52 PM
Billaeon Billaeon is offline
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::thread necromancy::

It's January of '19 and this issue does not yet seem to be addressed? I'm having the same issue regarding the "max value showing 75% in the iCUE dashboard". Can anyone on the Corsair team comment on (a) if this is being addressed and (b) when we can expect a fix?
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  #18  
Old 01-11-2019, 12:34 PM
Apophis3 Apophis3 is offline
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It's a software bug of iCUE, and it's not reporting a full charge. However, it IS fully charging. Been known for quite awhile, so you can just ignore it.
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  #19  
Old 01-11-2019, 01:03 PM
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Zotty Zotty is offline
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Quote:
Originally Posted by Apophis3 View Post
it's not reporting a full charge. However, it IS fully charging. Been known for quite awhile, so you can just ignore it.
Agree'd.. the devices LEDs show when fully charged.
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  #20  
Old 05-12-2019, 04:15 PM
lxtwin lxtwin is offline
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Quote:
Originally Posted by Zotty View Post
Agree'd.. the devices LEDs show when fully charged.
How long would you expect it to take? Mine has been charging for 9 hours and it still only shows 1 green pulsing light.
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  #21  
Old 05-12-2019, 05:15 PM
Apophis3 Apophis3 is offline
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Quote:
Originally Posted by lxtwin View Post
How long would you expect it to take? Mine has been charging for 9 hours and it still only shows 1 green pulsing light.
Source of charging? Cuz something is wrong, either bad source or battery isn't keeping a charge, or the electronics isn't keeping an accurate track.
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  #22  
Old 08-26-2019, 05:05 PM
eugen eugen is offline
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Hello,

i bought new (refurbished) Dark Core RGB SE, now i have it connected over USB cable for about 2 weeks constantly and iCUE is still just showing

Status / Battery CHARGING

It never shows something like Fully Charged, also it does not show any percentage, nowhere.
I discharged it meanwhile 2x via wireless connection (iCUE was showing red low battery level), then charging over cable for many days and the status is always CHARGING

I have only USB 3.1 ports on my laptop and the mouse is not hot.
I don't know how to check exact % status or any LED status.
I have latest iCUE version as well mouse firmware version.

I bought this mouse to use it always connected over USB cable.
To be used wirelessly occasionally when needed.

Is this constant CHARGING status normal - is this the already discussed "software bug"?
Can the always-on-cable usage destroy the battery sooner?

Thank you.
Attached Images
File Type: png Dark Core SE.png (165.9 KB, 15 views)
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  #23  
Old 08-27-2019, 03:37 PM
Apophis3 Apophis3 is offline
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Yes, while the mouse is connected to power, it always shows "Charging". It's an iCUE limitation. Also, once fully charged, it reports 75%. Another iCUE issue.
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  #24  
Old 08-28-2019, 01:47 PM
eugen eugen is offline
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Quote:
Originally Posted by Apophis3 View Post
Yes, while the mouse is connected to power, it always shows "Charging". It's an iCUE limitation. Also, once fully charged, it reports 75%. Another iCUE issue.
That's really weird.
Corsair Support wants to replace my mouse due to this.
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