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  #1  
Old 08-18-2019, 12:13 AM
dardevilbear dardevilbear is offline
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Default iCUE not detecting K63 Wireless

iCue is not detecting my recently bought K63 wireless on multiple computers (2 windows 10 and 1 macOS 10.14.6). I have try fresh installs on windows and iCue. iCuehas no problems with k95 rgb platinum, dark core se, void pro wireless, and M65 Pro RGB

Any ideas?
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  #2  
Old 08-18-2019, 01:34 AM
Apophis3 Apophis3 is offline
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How are you connecting to the PC? Does it get detected if wired?
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Old 08-18-2019, 02:16 AM
dardevilbear dardevilbear is offline
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I am using the included wireless dongle. It will not detect as well for wire and Bluetooth.
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Old 08-18-2019, 11:19 AM
Apophis3 Apophis3 is offline
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When you wire it, does it show that it is charging?
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Old 08-18-2019, 12:00 PM
dardevilbear dardevilbear is offline
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It charges and the keyboard works. It just doesn't show in iCue
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  #6  
Old 08-18-2019, 01:03 PM
Apophis3 Apophis3 is offline
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Ahh, so the keyboard is working. Only thing I can think of is that the newish keyboard has a different HWID not currently recognized by iCUE. A Corsair rep should take over from here.
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Old 08-18-2019, 11:16 PM
dardevilbear dardevilbear is offline
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Yeah I kinda figure. I emailed support on Thursday but have not heard back yet.
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  #8  
Old 08-23-2019, 09:16 AM
dardevilbear dardevilbear is offline
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Any idea Corsair?
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